Overview of this ITIL Service Transition Course

What you will learn

The EXIN accredited ITIL® Service Transition course aims to teach a complete understanding of Service transition and the activities that are related to it. It also focuses on the supporting activities found within service transition in order to realise strategy requirements for delivery of live services in the service operation stage.

During the ITIL Service Transition course students will be taught the following:

• Change Evaluation
• Transition Planning and Support
• Review of Service Transition processes and their associated roles
• Change Management
• Managing communication and commitment
• Technology and implementation considerations for Service Transition

Students will learn to use the outputs from service design in order to smoothly migrate solutions to live operation. The ITIL Service Transition course will provide 3 credits towards the 22 credits needed to gain the ITIL Expert certification.

What is included?

The ITIL Service Transition course includes 21 hours of in depth, online, video-based training, revision modules, 2 practice exams and 6 months access to the course.

ITIL Service Transition Course Assessment

In order to earn the ITIL Service Transition certification, students need to study the ITIL Service Transition course and then are required to pass the ITIL Service Transition exam. ITIL Service Transition is an internationally recognised certification.

Career Path Opportunities

The ITIL Service Transition course is suited for anyone looking to work in any of the following roles:

• IT Consultant
• IT Audit Manager
• IT Supervisor
• IT Manager
• IT Security Manager

ITIL Service Transition Online Course Curriculum

• Introduction to Service Transition
• Service Transition Principles
• Service Transition Processes
• Managing People through Service Transition
• Organising for Service Transition
• Technology Considerations
• Implementation and Improvement of Service Transition
• Challenges, Critical Success Factors and Risks
• IT Planner
• Exam Preparation