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Refund and Cancellation Policy


This website is operated by Pazit Infotech Limited. Throughout the site, the terms "we", "us" and "our" refer to Pazit Infotech Limited. Pazit Infotech limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here


Please refer to the refund policy below:

Instructor-led Online Course

  • Attended more than 1 hour: No refund will be provided if the student has attended an online class of the enrolled course for more than 1 hour.

  • Study Material: No refund will be provided if the student has downloaded the study material.

  • Student Attendance: There will be no refund issued if student fails to attend the scheduled online class.

  • Package Deal of Online Class and Video Course: If online class is offered as part of a package deal of instructor-led course with one or more video course, there will be a deduction of the video course fees as per the current rate. Also, the refund will not be processed for the live classes if student has attended more than 1 hour of the class.

  • Software Access Charges: Cost for software will be deducted if student wants to cancel the live class within 1 hour.

  • Tutor alloted for your class: 10% administrative charges will be applicable if we have alloted the tutor for the class and scheduled the class even if the classes haven't been started yet.

  • Class not started: If we fail to arrange the class within 4 weeks of online instructor-led course booking, we will provide full refund of the amount paid.

  • Refund Processing Time: Please allow 10 working days for the refund to be processed.

Video Course

  • No refund will be approved for Self-paced/Video Courses

  • No refund will be provided and access will be revoked if any time it is found that the course has been shared with others / multiple users or intention of course purchase is to copy the material/content and/or resell the course. The student account will be blocked at the same time.