Course Overview

The Commercial Awareness course provides business analysts with a broader understanding of their organisation and the business domain within which their work takes place. During the 2 days delegates are introduced to the various financial, commercial and organisational issues which impact on their role. Key areas include:
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This is a Commercial Awareness course by Uplatz. 

Financial reporting

• The balance sheet
• The income and expenditure statement (profit and loss account)
• The cash flow statement
• Financial ratio analysis

Budgeting, costing and pricing

• Budgets and departmental businesses
• Cash flow and cash management
• Costing and pricing

Evaluating a financial case

• The purpose of building a financial case
• Techniques for evaluating a financial case:
  • Payback / breakeven
  • Discounted cash flow / net present value (DCF/NPV)
  • Internal rate of return (IRR)

Market analysis and competitive advantage

• Analysing the business domain
• Analysing the product / service portfolio
• Delivering business value

Organisational behaviour and culture

• What is organisational behaviour?
• Organisational effectiveness and the balanced business scorecard
• Understanding and analysing culture

Working in groups

• Groups and group dynamics
• Formal and informal groups

Organisational structure

• Organisation structuring
• Types of jobs
• Line, staff and functional responsibilities
• Formalisation of rules and procedures
• Centralisation and decentralisation

Operating models

• Organisation structures and their characteristics
• Organisational boundaries