The SAP IS-U CCS ( SAP IS Utilities Customer Care and Services) is an Industry Solution from SAP which address the needs of a customer oriented utility company. SAP IS-U/CCS component is a Sales & Information system that supports all business processes and utility services of a utility company. SAP IS-U/CCS component is a Sales & Information system that supports all business processes and utility services of a utility company. The core IS-U/CCS application is a consumption billing system that valuates measured and flat rate consumption and services. Though Services (but not consumption) can also be billed and invoiced using standard Sales & Distribution (SD).
The importance of industry-specific solutions comes from a very basic foundation of thought: every type of business is unique and therefore needs to be catered to accordingly. The same philosophy may not be applicable for automotive businesses and integrated steel plants, because both require entirely different approaches to business planning. The automotive industry is based on the assembling of equipment and parts—discrete manufacturing, whereas the integrated steel plant is a continuous manufacturing unit. Therefore, each business's functionalities are different in areas such as production and inventory management.
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Billing and Invoicing

Create master data

Customer Service

Configure basic functions

Device Management: manage devices

FI-CA: Manage payments

FI-CA: Post items

Validate integration

Device Management: process meter readings

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