By completing this course, learners will:

• Navigate SAP for Retail modules and processes.

• Configure merchandise and assortment management.

• Manage pricing, promotions, and markdowns.

• Integrate store operations with POS systems.

• Use supply chain management for retail efficiency.

• Deliver omnichannel experiences with SAP CX integration.

Course Syllabus

Module 1: Introduction to SAP for Retail

• Overview of SAP Retail solution

• SAP S/4HANA Retail for merchandise management

• Retail industry challenges and SAP’s role

Module 2: Merchandise & Assortment Management

• Master data setup (articles, assortments, sites)

• Pricing and promotions

• Markdown planning

Module 3: Supply Chain & Inventory Management

• Replenishment and allocation

• Warehouse integration

• Supplier collaboration and procurement

Module 4: Store Operations

• Store inventory management

• POS data management and integration

• Workforce and task management

Module 5: Omnichannel & Customer Experience

• SAP Customer Activity Repository (CAR)

• Omnichannel order management

• Integration with SAP CX suite (Marketing, Commerce, Sales)

Module 6: Analytics & AI in Retail

• Demand forecasting and planning

• Retail KPIs and dashboards with SAP Analytics Cloud

• AI/ML use cases in retail (personalization, inventory prediction)

Module 7: Integration & Extensions

• SAP S/4HANA integration

• SAP BTP extensions for retail

• Third-party system integration

Module 8: Real-World Projects

• Assortment and merchandise planning project

• Store operations optimization case study

• Omnichannel commerce implementation

• Retail analytics dashboard

Module 9: Best Practices & Future Trends

• Digital transformation in retail

• Sustainable retail practices with SAP

• Future of AI-driven retail experiences

Learners will receive a Certificate of Completion from Uplatz, validating their expertise in SAP for Retail. This certification demonstrates readiness for roles in SAP consulting, retail operations, and digital transformation.

SAP for Retail skills prepare learners for roles such as:

• SAP Retail Consultant

• Merchandising & Assortment Analyst

• Supply Chain Manager (Retail)

• Omnichannel Commerce Specialist

• Retail Transformation Manager

SAP for Retail is widely adopted by global retailers in fashion, supermarkets, e-commerce, and consumer goods—making it a highly valuable skill in enterprise IT.

1. What is SAP for Retail?
An industry-specific SAP solution for managing merchandising, supply chain, store operations, and customer experience in retail.

2. What industries use SAP Retail?
Fashion, supermarkets, department stores, e-commerce, and consumer goods retailers.

3. What is merchandise management in SAP Retail?
The process of managing articles, assortments, pricing, promotions, and markdowns.

4. How does SAP Retail support supply chain operations?
Through replenishment, allocation, supplier collaboration, and warehouse integration.

5. What is SAP CAR (Customer Activity Repository)?
A platform for consolidating customer and sales data to enable real-time retail analytics and omnichannel experiences.

6. How does SAP Retail integrate with store POS systems?
By managing POS inbound/outbound data, sales transactions, and stock adjustments.

7. What are the benefits of SAP for Retail?

• End-to-end retail process coverage

• Omnichannel commerce enablement

• Real-time inventory visibility

• Integration with SAP S/4HANA and CX

8. What are challenges with SAP Retail?

• Complex master data management

• High implementation cost

• Integration with legacy systems

9. How does SAP Retail support omnichannel commerce?
By integrating with SAP CX (Commerce, Marketing, Sales) and enabling unified order management.

10. Where is SAP Retail being adopted?
By global retailers modernizing their merchandising, supply chain, and omnichannel strategies.