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SAP Hybris

25 Hours
Self-paced Training (pre-recorded videos)
USD 17 (USD 140)
Save 88% Offer ends on 31-Dec-2023
SAP Hybris course and certification
135 Learners

About this Course

SAP HYBRIS is the future generation cloud-based Customer Relationship Management package from SAP. The SAP Hybris is an entire digital CRM package solution which combines with SAP ERP.

The SAP Hybris offers omni-channel capabilities such as contacting customers through point of contact such as phone, email, workshop, and other mode. The SAP  HYBRIS package solution also takes care of the sales, marketing,  customer service, and many other functionalities which overcomes the cons of the previous and traditional customer relationship management systems.

SAP Hybris is an e-commerce based software which provides solution for B2B, B2C and telco. SAP Hybris package enables the user to modify the changes from front-end i.e the storefront of Hybris. The user can access and control the permission for each user.

The cockpit and back office which helps the user to manage changes in the storefront while in travel. There are various cockpits OOTB offered by HYBRIS:

·       Admin Cockpit
·       Product Cockpit
·       CS Cockpit
·       CMS Cockpit
·       Hybris management console
·       Hybris administration console


SAP Hybris is a complete package providing end to end solution for maintaining customer relationship management in an enterprise and dealing business related activities in a common platform. In summary, SAP Hybris is the next level cloud-based customer relationship management software package powered by SAP. It is a completely digitalised CRM package or suite which coordinates with SAP ERP.



This is self-paced course on SAP Hybris provided by Uplatz and consists of videos explaining each and every concept of Hybris along with practical examples and relevant examples.


Course Objective

The SAP Hybris certification course offered by Uplatz is intended for students to understand concepts of SAP Hybris suite that benefits the organizations in cost cutting, time saving and reducing complexity. You will get comprehensive knowledge of Hybris, an e-commerce suite which is significantly known for its solution to handle business related activities.


Target Audience

·       SAP Consultants
·       Business Analysts
·       Marketing Professionals
·       E-commerce or Digital Marketers
·       Developers
·       Newbies and anyone aspiring for a career in SAP


SAP Hybris

Course Details & Curriculum

SAP Hybris – Overview

  • What is SAP Hybris
  • Industry use of SAP Hybris

Business Analyst

  • SAP Hybris Application Life Cycle Framework for Commerce

Commerce Management

  • B2B
  • Bundling
  • Cart and Checkout Demo
  • Cart Feature and Checkout Types
  • Commerce Search
  • Configure a new Bundle Telco
  • Create a new Facet
  • Create a Promotion using the Promotions Engine
  • Create Multi Code Coupons
  • Order Forms
  • Order Replenishment
  • Payment
  • Promotions and Coupons
  • Quote Management and Order Approval
  • Search
  • Search Box Component
  • Subscriptions and Bundling Telco
  • Subscriptions and Entitlements

Content Management

  • Advanced Search
  • Bulk Editing Products
  • Business Engine and Workflow Collaboration
  • Catalogs and Synchronization
  • Commerce Customization using Smart Edit
  • Create a new Navigation Node on the Store Front
  • Create a new Product Category
  • Create a New Product in the Product Cockpit
  • Create a Stock Level for Product
  • Creating a Custom Product Details Page
  • Creating a Media Conversion Group
  • Creating a new Classifying Category
  • Creating new Media Formats for an Image
  • Creating new WorkFlow Template
  • CX
  • Deleting a Product
  • Editing Prices
  • Enriching Product Data with Localization
  • Intro to Product Cockpit
  • Intro to YForms
  • Media Management
  • Page Personalization using Smart Edit
  • Product Cockpit
  • Product Modeling
  • Product Variants
  • Sharing a List of Products from the Product Cockpit
  • Triggering a Workflow
  • YForms


  • Data Modeling
  • Impex
  • Integrations Overview
  • Integration Tools
  • Jam Communities Integration Demo
  • OCCv2 Demo
  • SAP Solution Integration Scenarios


  • Installing Hybris Commerce using Installer
  • Introduction to Hybris Commerce

Order Management

  • Cancelling an Order for Phone-in Customer
  • Cart and Checkout
  • Customer Support
  • Managing Customer Issues
  • Order Management
  • Order Processing with Backoffice Order Fulfillment Cockpit
  • Order Return Process
  • Placing an Order for a Phone-in Customer

Technical Basics

  • Architecture
  • Automate Synchronization using Cron Jobs
  • Automation
  • Create a new User with Custom Access Rights
  • Data Validation
  • Internationalization
  • Intro to Data Validation
  • Reporting
  • Rule Engine
  • Security

User Interfaces

  • B2C Accelerator
  • Back Office
  • Business and Administration Tools
  • China Accelerator
  • Citizen Engagement Accelerator
  • Financial Services Accelerator
  • Mobile
  • SAP Hybris Accelerators
  • Travel Accelerator
C_C4C30_1711 and C_HYBIL_2017


SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711

The "SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711" certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Hybris Cloud for Customer to develop SAP Hybris Cloud for Customer functional enhancements. This certificate proves that the candidate has fundamental understanding within the Consultant profile and is able to apply the associated prerequisite skills practically under supervision of an expert consultant in a project environment.



SAP Certified Application Associate – SAP Hybris Billing - 2017

The "SAP Certified Application Associate - SAP Hybris Billing - 2017" certification exam validates that the candidate possesses the fundamental and core knowledge in business process and high level configuration required of an SAP Hybris Billing associate consultant. This certification proves that the candidate has an overall foundational understanding to participate as a member of an SAP Hybris Billing project team in a mentored role. This certification exam is recommended as an entry level qualification.


Career Path

The SAP Hybris module online certification course trained by expert professionals from Uplatz opens up a wide range of job opportunities owing its customer management solution and promotion of e-commerce businesses. The leading companies hire SAP Hybris consultants to effectively manage human resource related tasks and manage the digital business.

The following job titles are associated with Hybris:

·       SAP Hybris Consultant
·       SAP Hybris Lead
·       SAP Hybris Architect
·       SAP Hybris Developer
·       SAP Hybris Programmer


Job Prospects

The SAP Hybris consultant draws an average salary of $110,125 to $167,800 per year based on seniority level. Hybris consultants and architects are in great demand in the industry and there are many high-paying job opportunities available globally.


Interview Questions


1.       Explain SAP Hybris cloud software?

SAP Hybris is a cloud-based software which is used to sell e-commerce, marketing, sales, service and content management. SAP Hybris is provided as a solution to an organization to cut cost, save time and work with zero complexity.


2.       List out the product divisions falling under SAP Hybris?

The product divisions within SAP Hybris are the following:

·       Commerce

·       Marketing

·       Revenue

·       Sales

·       Service


3.       List out the capabilities of SAP Hybris e-commerce suite?

The capabilities of SAP Hybris ecommerce suite are:

·       B2B commerce

·       B2C commerce

·       Product content management

·       Product catalog management


4.       List out the capabilities of revenue section in SAP Hybris?

The revenue-based capabilities of Hybris are:

·       Revenue in cloud

·       Subscription order management

·       Invoicing

·       Customer Finance management

·       Quality Control


5.       List out the sales related capabilities in SAP Hybris?

The sales-based capabilities of Hybris are:

·       Sales force automation

·       Sales performance management

·       Retail execution


6.       Define SAP Hybris accelerator concept?

SAP Hybris accelerator is used by organizations for easy-to-use omni-channel e-commerce solution with storefront templates and business-related tools to form effective customer experience.


7.       Why do we use Hybris management console?

Hybris management console or back-office offers single user interface to deal with any kind of data. The Hybrid management console is used to access online stores, websites, products, companies and catalogs.


8.       What is hybris modeling?

Hybris data modeling assist the organizations to maintain the database, database connectivity and the queries.


9.       Name the system type used in Hybris data modeling?

Hybris type system is used in designing data modeling in hybris.


10.   List out the different Hybris modeling techniques?

The different Hybris modeling techniques are:

·       Items.xml

·       Item types

·       Relation types

·       Atomic types

·       Collection

·       Map types


11.   Define Hybris bundling module?

The bundling module used in SAP Hybris is designed to cater the needs of companies who can sell service bundles and digital products.


12.   Define SAP Hybris search option?

SAP hybris commerce suite search option in hybris cloud to accelerate sales and company profile. The companies can promote their products using the commerce search results which also increases the customer’s buying experience to improve sales margin.


13.   What is meant by Hybris promotion management?


SAP hybris promotion module is used by companies to increase the product search and sales and further integrate with online retail stores to find valid customers.


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