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SAP Hybris

You'll learn about Hybris concepts thoroughly and how to apply the in organization with complete configuration and management of Hybris module.
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Course Duration: 20 Hours
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SAP Hybris, now known as SAP Commerce Cloud, is a robust cloud-based e-commerce platform designed for both B2B and B2C businesses. SAP Hybris Commerce offers a unified system for managing product content, commerce operations and channels thus helping retailers, manufacturers and others to create a seamless cross-channel experience for their customers – online, mobile, in-store, and beyond.

 

SAP Hybris enables the organizations to shorten project ramp up times and accelerate implementation. Hybris commerce focuses on these key main areas - Commerce, Marketing, Revenue (Billing), Sales, Service, Hybris as a Service (YaaS). SAP Hybris solutions and products are engineered with customer-centric and data-centric capabilities that enhance the flow of information, timeline of workflows, performance of processes and the relationships with the customers.

Important functions of SAP Hybris are: Product Content Management, Catalog Management, Omni-Channel B2b, Omni-Channel B2c, Multi-Channel Commerce, Built-In SEO Optimization Tools, Sales Performance Management, Sales Force Automation, Subscription Order Management, Subscription Order Management, Agile Charging, Optimized Pricing Simulation, Versatile Document Management, Customer Financial Management.

 

SAP Commerce Cloud (Hybris) key features include:

 

Capabilities:

a) Omnichannel experience: Manage all your sales channels—online store, mobile app, physical stores through a single platform.

b) Personalization: Deliver personalized product recommendations and targeted marketing campaigns based on customer data.

c) Scalability: Handle large volumes of traffic and complex business needs with a highly scalable and flexible platform.

d) Integrations: Seamless integration with other SAP solutions and third-party tools for a smooth business process flow.

e) Marketing automation: Automate marketing tasks like email campaigns, retargeting, and loyalty programs.

f) Content management: Easily manage product content, images, and videos across all channels.

g) Payment processing: Secure and integrated payment processing options for a seamless checkout experience.

 

Benefits:

a) Increased sales and conversions: Enhance customer experience and drive revenue growth through personalization and omnichannel capabilities.

b) Improved operational efficiency: Streamline your e-commerce operations and reduce costs with a unified platform.

c) Faster time to market: Quickly launch new features and functionalities with a flexible and agile platform.

d) Improved customer loyalty: Create personalized experiences that build stronger relationships with your customers.

e) Data-driven insights: Gain valuable insights from customer data to make informed business decisions.

 

Who is it for?

SAP Commerce Cloud is suitable for businesses of all sizes, from small online stores to large enterprises, across various industries such as retail, apparel and fashion, consumer goods, food and beverage, manufacturing, pharmaceuticals, etc.

 

Uplatz provides deep-dive into SAP Hybris module with this intense SAP Hybris course. By the end of the course, you'll be able to understand the Hybris concepts thoroughly and will be able to apply the same in your organization with complete configuration and management of Hybris module.

Course/Topic 1 - Introduction - Hybris

  • This video is prepared for those students, who wish to learn the essentials as well as the enhancements of SAP Hybris. This is a simple introduction and the concepts explained here can be easily understood.

    • 10:16

  • In this video you can see how we can install and uninstall sap hybris.

    • 06:48

Course/Topic 2 - Business Analyst - Hybris

  • In this session, you will get to know about the Application Life Cycle Framework.

    • 20:57

  • In this session, you will get to know about the Application Life Cycle Framework.

    • 20:57

Course/Topic 3 - Technical Basics - Hybris

  • This session introduces the key architecture aspects of SAP Commerce Accelerator. It is intended as a reference for developers, software architects, system architects, and consultants.

    • 17:12

  • This video will introduce you to Validation in SAP MM.

    • 06:09

  • In this video, you will learn about data validation functionality available in SAP Commerce Cloud.

    • 03:56

  • This video will give you a brief overview of Rule Engine.

    • 02:40

  • This session introduces the key architecture aspects of SAP Commerce Accelerator. It is intended as a reference for developers, software architects, system architects, and consultants.

    • 17:12

  • In this session, we are going to explain how we can Create a New User with Custom Access Rights.

    • 05:42

  • This video will introduce you to Validation in SAP MM.

    • 06:09

  • This section is the Core of the SAP Hybris and gives you an overview of the SAP Hybris suite from the ground up. You will learn the background of SAP Hybris and then move into the system architecture with a high-level overview of what components make up the SAP Hybris system.

    • 03:04

  • In this video, you will learn about data validation functionality available in SAP Commerce Cloud.

    • 03:56

  • This tutorial will show you how to internationalize a simple Java app, a Spring Boot app with Thyme leaf, and a JavaScript Widget.

    • 03:58

  • This video will give you a brief overview of Rule Engine.

    • 02:40

  • In SAP Hybris, user management deals with maintaining the employee records in a system and creation of users and business roles. As per the business roles, you can assign different access rights and data restrictions to the users.

    • 12:46

  • In this session, we are going to explain how we can Create a New User with Custom Access Rights.

    • 05:42

  • This session is about how to develop automated test cases for SAP Commerce storefront using a generic automation framework.

    • 03:16

  • This section is the Core of the SAP Hybris and gives you an overview of the SAP Hybris suite from the ground up. You will learn the background of SAP Hybris and then move into the system architecture with a high-level overview of what components make up the SAP Hybris system.

    • 03:04

  • In this segment you will learn about the Automate Synchronization using Cron Jobs.

    • 05:26

  • This tutorial will show you how to internationalize a simple Java app, a Spring Boot app with Thyme leaf, and a JavaScript Widget.

    • 03:58

  • In SAP Hybris, user management deals with maintaining the employee records in a system and creation of users and business roles. As per the business roles, you can assign different access rights and data restrictions to the users.

    • 12:46

  • This session is about how to develop automated test cases for SAP Commerce storefront using a generic automation framework.

    • 03:16

  • In this segment you will learn about the Automate Synchronization using Cron Jobs.

    • 05:26

Course/Topic 4 - User Interfaces - Hybris

  • This video outlines how the Order Management solution within SAP Commerce Cloud provides your business with a single view of inventory across your entire organization.

    • 08:46

  • This video is a high-level demo of the Backoffice Product Cockpit.

    • 05:07

  • This video will guide you to install the SAP Hybris C4C mobile app.

    • 03:18

  • This video demos the B2C accelerator's features in SAP Commerce Cloud.

    • 08:25

  • This video is a high-level demo of the B2B Accelerator features in SAP Commerce Cloud.

    • 04:36

  • This video gives an overview of a product in the Citizen Engagement Accelerator.

    • 05:57

  • In this video, you will learn about the Financial Services Accelerator on SAP Commerce Cloud.

    • 04:14

  • This video describes how SAP Hybris is enabling its market leading commerce capability for the travel industry.

    • 05:17

  • This video of the B2C Accelerator's features in SAP Commerce Cloud.

    • 15:11

  • This video outlines how the Order Management solution within SAP Commerce Cloud provides your business with a single view of inventory across your entire organization.

    • 08:46

  • This video will guide you to install the SAP Hybris C4C mobile app.

    • 03:18

  • This video demos the B2C accelerator's features in SAP Commerce Cloud.

    • 08:25

  • This video is a high-level demo of the B2B Accelerator features in SAP Commerce Cloud.

    • 04:36

  • This video gives an overview of a product in the Citizen Engagement Accelerator.

    • 05:57

  • In this video, you will learn about the Financial Services Accelerator on SAP Commerce Cloud.

    • 04:14

  • This video describes how SAP Hybris is enabling its market leading commerce capability for the travel industry.

    • 05:17

  • This video of the B2C Accelerator's features in SAP Commerce Cloud.

    • 15:11

Course/Topic 5 - Commerce Management - Hybris

  • This video shows you various use cases to integrate hybris Commerce with SAP Cloud for Customer, specifically for the Business-to-Business scenario.

    • 13:46

  • A product bundle/package is a combination of different products that are sold as a whole. The bundled items can be tangible products, services, or contract items.

    • 02:52

  • In this video you will learn about the price management for simple product offerings and bundle product offerings available in the Telco and Utilities Accelerator.

    • 07:28

  • This is a demo of the Subscriptions and Bundling Telco.

    • 05:00

  • This video covers how a business user can modify and take advantage of the search and navigation features available in SAP Commerce Cloud.

    • 14:20

  • In this video you'll learn more about the benefits of Search Profiles in the Adaptive Search perspective.

    • 01:56

  • In this video, you will gain an overview of the Adaptive Search Features.

    • 03:21

  • The SAP Commerce B2B Accelerator storefront provides an Order Forms feature where users can input keywords or product IDs to search for products to add to their cart.

    • 02:53

  • This video demonstrates a typical replenishment and order scheduling process in the B2B storefront.

    • 02:07

  • This video demonstrates how to approve orders Management and Order Approval.

    • 11:31

  • This video helps you learn how to include and exclude orders from a cart checkout.

    • 01:30

  • This video helps you learn how to include and exclude orders from a cart checkout.

    • 07:03

  • The aim of this video is to provide a primer on the key concepts and terminology of online card payments as well as shed some light on the payment integration and related complexities.

    • 09:44

  • In this video, you will learn how to create a coupon-based promotion in the Backoffice Administration Cockpit.

    • 08:42

  • In this video, you will learn how the Promotion Engine in SAP Commerce Cloud enables you to drive customer loyalty through targeted promotional or coupon-based campaigns.

    • 05:12

  • In this video, you will learn how to create a coupon-based promotion in the Backoffice Administration Cockpit.

    • 04:59

  • In this video you'll learn how to add a new facet to your storefront using the Adaptive Search Perspective in the Backoffice Cockpit.

    • 05:26

  • SAP Entitlement Management ensures even the most creative ideas and business models can be realized with ease by providing a consolidated IT landscape.

    • 15:28

  • This video shows you various use cases to integrate hybris Commerce with SAP Cloud for Customer, specifically for the Business-to-Business scenario.

    • 13:46

  • A product bundle/package is a combination of different products that are sold as a whole. The bundled items can be tangible products, services, or contract items.

    • 02:52

  • In this video you will learn about the price management for simple product offerings and bundle product offerings available in the Telco and Utilities Accelerator.

    • 07:28

  • This is a demo of the Subscriptions and Bundling Telco.

    • 05:00

  • This video covers how a business user can modify and take advantage of the search and navigation features available in SAP Commerce Cloud.

    • 14:20

  • In this video you'll learn more about the benefits of Search Profiles in the Adaptive Search perspective.

    • 01:56

  • In this video, you will gain an overview of the Adaptive Search Features.

    • 03:21

  • The SAP Commerce B2B Accelerator storefront provides an Order Forms feature where users can input keywords or product IDs to search for products to add to their cart.

    • 02:53

  • This video demonstrates a typical replenishment and order scheduling process in the B2B storefront.

    • 02:07

  • This video demonstrates how to approve orders Management and Order Approval.

    • 11:31

  • This video helps you learn how to include and exclude orders from a cart checkout.

    • 01:30

  • This video helps you learn how to include and exclude orders from a cart checkout.

    • 07:03

  • The aim of this video is to provide a primer on the key concepts and terminology of online card payments as well as shed some light on the payment integration and related complexities.

    • 09:44

  • In this video, you will learn how to create a coupon-based promotion in the Backoffice Administration Cockpit.

    • 08:42

  • In this video, you will learn how the Promotion Engine in SAP Commerce Cloud enables you to drive customer loyalty through targeted promotional or coupon-based campaigns.

    • 05:12

  • In this video, you will learn how to create a coupon-based promotion in the Backoffice Administration Cockpit.

    • 04:59

  • In this video you'll learn how to add a new facet to your storefront using the Adaptive Search Perspective in the Backoffice Cockpit.

    • 05:26

  • SAP Entitlement Management ensures even the most creative ideas and business models can be realized with ease by providing a consolidated IT landscape.

    • 15:28

Course/Topic 6 - Content Management - Hybris

  • This video provides an overview of Commerce Customization using Smart Edit.

    • 03:06

  • This video provides an overview of Commerce Customization using Smart Edit.

    • 03:06

Course/Topic 7 - Order Management - Hybris

  • This video outlines how the Order Management solution within SAP Commerce Cloud provides your business with a single view of inventory across your entire organization.

    • 20:28

  • This video helps you learn how to include and exclude orders from a cart checkout.

    • 09:56

  • This video shows you how to place order on behalf of a customer using the Assisted Service Module.

    • 04:04

  • In this video, you will learn about the Cancelling an Order for Phone-in-Customer.

    • 01:44

  • This video provides you with an overview of the Order Fulfillment Process in the Backoffice.

    • 05:12

  • This is an SAP demonstration of how to create and process a sales order return.

    • 02:58

  • In this session, you will learn about the Managing Customer Issues.

    • 02:33

  • This video gives you an overview of the back-office perspectives in SAP Commerce Cloud including administration, search, customer support and order fulfilment.

    • 08:10

  • This video outlines how the Order Management solution within SAP Commerce Cloud provides your business with a single view of inventory across your entire organization.

    • 20:28

  • This video helps you learn how to include and exclude orders from a cart checkout.

    • 09:56

  • This video shows you how to place order on behalf of a customer using the Assisted Service Module.

    • 04:04

  • In this video, you will learn about the Cancelling an Order for Phone-in-Customer.

    • 01:44

  • This video provides you with an overview of the Order Fulfillment Process in the Backoffice.

    • 05:12

  • This is an SAP demonstration of how to create and process a sales order return.

    • 02:58

  • In this session, you will learn about the Managing Customer Issues.

    • 02:33

  • This video gives you an overview of the back-office perspectives in SAP Commerce Cloud including administration, search, customer support and order fulfilment.

    • 08:10

Course/Topic 8 - Integrations - Hybris

  • This video gives you a high-level overview of the advantages of integrating hybris Commerce solution with SAP Cloud for Customer.

    • 07:25

  • In this session, you will learn about the Integration Tools.

    • 13:37

  • This section is the Core of the SAP Hybris Course and gives you an overview of the SAP Hybris suite from the ground up. You will learn the background of SAP Hybris and then move into the system architecture with a high-level overview of what components make up the SAP Hybris system. Finally, you will learn about Apache Solr and the role it plays in SAP Hybris.

    • 03:54

  • In this video, I’ll show you how impexes work in hybris What are its components and how we import an impex.

    • 02:30

  • In this session, you will learn about the Jam Communities Integration Instance.

    • 03:51

  • This video demos the B2C accelerator's features in SAP Commerce Cloud.

    • 06:15

  • This video will demonstrate configurations for an example end-to-end Outbound integration to ERP.

    • 19:35

  • This video gives you a high-level overview of the advantages of integrating hybris Commerce solution with SAP Cloud for Customer.

    • 07:25

  • In this session, you will learn about the Integration Tools.

    • 13:37

  • This section is the Core of the SAP Hybris Course and gives you an overview of the SAP Hybris suite from the ground up. You will learn the background of SAP Hybris and then move into the system architecture with a high-level overview of what components make up the SAP Hybris system. Finally, you will learn about Apache Solr and the role it plays in SAP Hybris.

    • 03:54

  • In this video, I’ll show you how impexes work in hybris What are its components and how we import an impex.

    • 02:30

  • In this session, you will learn about the Jam Communities Integration Instance.

    • 03:51

  • This video demos the B2C accelerator's features in SAP Commerce Cloud.

    • 06:15

  • This video will demonstrate configurations for an example end-to-end Outbound integration to ERP.

    • 19:35
Course Objectives Back to Top

After completing this SAP Hybris training, the candidates would be able to:

• Develop the realization on short time-to-value and reduce TCO with a pre-built Web shop template

• Learn what is the maximize conversions and revenue by delivering an easy, engaging shopping experience

• Learn how to reduce selling costs by extending sales to more affordable online channels

• Learn how to support the complete end-to-end commerce process by integrating with SAP CRM and SAP ERP

• How to deliver the cross-channel experience – whether in-store, online, via social networks, or from mobile devices?

• Learn basic concepts of the hybris software

• Gain ability to develop customized hybris implementations

• Understand the Hybris offerings, and steps involved in Configuring Hybris Data Hub and hybris Platform

• Complete knowledge on back office functionalities, the associated technologies the hybris Platform, and the hybris Accelerator

• Construct applications that enable a user to produce, read, and amend data from a Salesforce org

 

Course Syllabus Back to Top

 

1.      SAP Hybris – Overview

·         What is SAP Hybris

·         Industry use of SAP Hybris

 

2.      Business Analyst

·         SAP Hybris Application Life Cycle Framework for Commerce

 

3.      Commerce Management

·         B2B

·         Bundling

·         Cart and Checkout Demo

·         Cart Feature and Checkout Types

·         Commerce Search

·         Configure a new Bundle Telco

·         Create a new Facet

·         Create a Promotion using the Promotions Engine

·         Create Multi-Code Coupons

·         Order Forms

·         Order Replenishment

·         Payment

·         Promotions and Coupons

·         Quote Management and Order Approval

·         Search

·         Search Box Component

·         Subscriptions and Bundling Telco

·         Subscriptions and Entitlements

 

4.      Content Management

·         AdvancedSearch

·         BulkEditingProducts

·         BusinessEngine and workflow collaboration

·         Catalogs and Synchronization

·         CommerceCustomization using SmartEdit

·         Create a newNavigationNode on the StoreFront

·         Create a new product category

·         CreateaNewProduct intheProductCockpit

·         Create a StockLevel for Product

·         Creating a CustomProductDetailsPage

·         Creating a MediaConversionGroup

·         Creating a newClassifyingCategory

·         Creating new media formats for image

·         Creating a new workflow template

·         CX

·         Deleting a Product

·         EditingPrices

·         EnrichingProductData with Localization

·         Intro toProductCockpit

·         Intro to YForms

·         Media Management

·         PagePersonalization using SmartEdit

·         ProductCockpit

·         ProductModeling

·         Product Variants

·         Sharing a List of Products from the product cockpit

·         Triggering a Workflow

·         YForms

 

5.      Integrations

·         DataModeling

·         Impex

·         IntegrationsOverview

·         IntegrationTools

·         JamCommunitiesIntegrationDemo

·         OCCv2Demo

·         SAP Solution Integration Scenarios

 

6.      Introduction

·         InstallingHybrisCommerce using Installer

·         Introduction toHybrisCommerce

 

7.      Order Management

·         Cancelling an Order for Phone-in Customer

·         Cart and Checkout

·         CustomerSupport

·         ManagingCustomerIssues

·         Order Management

·         Order Processing withBackofficeOrderFulfillmentCockpit

·         OrderReturnProcess

·         Placing an Order for a Phone-in Customer

 

8.      Technical Basics

·         Architecture

·         AutomateSynchronization usingCronJobs

·         Automation

·         Create a new User withCustomAccessRights

·         DataValidation

·         Internationalization

·         Intro to DataValidation

·         Reporting

·         Rule Engine

·         Security

 

9.      User Interfaces

·         B2CAccelerator

·         BackOffice

·         Business andAdministrationTools

·         ChinaAccelerator

·         CitizenEngagementAccelerator

·         FinancialServicesAccelerator

·         Mobile

·         SAPHybrisAccelerators

·         Travel Accelerator

Certification Back to Top

This SAP Hybris training course is designed for clearing the SAP Certified Development Associate- SAP Commerce Cloud 1811 Developer exam. The complete course content connects with the certification program and helps the participants to clear it with ease.

The SAP Hybris Course module the participants learn about the E-commerce software. In the SAP Hybris course, the participants will learn about the hybris commerce operations and key areas. This seems to be an essential learning for all SAP Hybris module users.

SAP Hybris Certification is an important benchmark in becoming a SAP Hybris Consultant as the exam topic covers commerce cloud and cloud portal basics. SAP Hybris tutorial helps the participants to learn about ecommerce product platform and thus attaining a unique SAP certification. SAP HCM course offers complete information about the ecommerce-based software operations thus making the participant a skilled SAP Hybris Consultant.

Uplatz online training guarantees the participants to successfully go through the SAP Hybriscertification provided by SAP. Uplatz provides appropriate teaching and expertise training to equip the participants with skills useful for implementing the learnt concepts in an organization.

Course Completion Certificate will be awarded by Uplatz upon the completion of the SAP Hybris course. 

The SAP Hybris certification exam verifies that the participants possess basic knowledge and can prove their skills in the area of SAP commerce cloud suite. This SAP Hybris certification exam validates that the participant has an overall understanding about this consultant profile, and able to implement the knowledge practically in projects.

Below given are the certification details of SAP Certified Development Associate - SAP Commerce Cloud 1811 Developer exam:

• Certification Level: Associate

• Exam Name: SAP Certified Development Associate- SAP Commerce Cloud 1811 Developer

• Exam Code: P_C4HCD_19811

• Exam Mode: Online

• Total Number of Questions: 80

• Pass Score: 66%

• Time Duration: 180 Minutes

• Exam Price: $549

Career & Jobs Back to Top

The SAP Hybris Consultant draws an average salary of $109,125 per year depending on the knowledge and hands-on experience. The SAP Hybris Consultant job roles are in high demand and make a rewarding career.

The SAP Hybris Consultants are recognized across the globe. The increased usage of the SAP Hybris E-commerce suite in many companieshelp the participants to find a job opportunity easily. The leading companies hire SAP Hybris Consultant considering the skill of managing e-commerce management system in an organization.

The learners earn most beneficial SAP Hybriscertification through our expert training and course curriculum. Being SAP Hybriscertified is definitely valuable credential and adds value to every organization. 

The SAP Hybris certification is targeted to those participants who are from business consulting background and excel as SAP Hybris consultant

The following are the job titles:

• SAP Hybris Associate

• SAP Cloud Developer

• SAP Hybris Functional Consultant

• SAP Hybris Cloud Consultant

• Hybris E-commerce Consultant

 

The SAP Hybris certification program helps the participants to get placed in reputed MNCs and organizations.

Interview Questions Back to Top

1. What is SAP Hybris?

Ans: SAP Hybris is a family of products from a German company Hybris, which sells e-Commerce, Marketing, Sales, Service and Product Content Management Software. SAP Hybris provides solutions that help any organization to cut cost, save time, reduce complexity and require lesser focus to achieve excellent customer experience.

 

2. What do you understand about SAP Hybris Cloud for Customers?

Answer: SAP Hybris is a family of products from a German company Hybris, which sells e-Commerce, Marketing, Sales and Service and Product Content Management Software. SAP Hybris provides a solution that helps an organization to cut costs, save time, reduce complexity and require less focus to achieve excellent customer experience. The following product comes under the SAP Product Family −

·       Commerce

·       Marketing

·       Revenue (Billing)

·       Sales

·       Service

·       Hybris as a Service (YaaS)

 

3. What are the capabilities of SAP Hybris Product e-commerce?

Answer: Hybris product site covers the following capabilities of SAP Hybris Product for e-commerce −

·       B2C Commerce

·       B2C Commerce

·       Product Content and Catalog Management

·       Omni-Channel Fulfillment

·       Creating Contextual Experiences

 

4. How to run multiple hybris instances in one machine?


Answer: Basically Hybris runs on a tomcat instance. Hybris is shipped with a bundled tomcat. So the question here is actually, how to run multiple tomcats in one machine.

We can run as many hybris we want, till our machine memory permits. To do so, we need to make each instance of tomcat to have its own ports to use. Make below ports unique for each instance. We should add below properties in the local property file of each instance with unique values.

tomcat.http.port=7001 tomcat.ssl.port=7002 tomcat.ajp.port=7009 tomcat.jmx.port=7003 tomcat.jmx.server.port=7004.

 

5. Will it perform if we have over 1 million SKUs?

Ans. Yes, if you have used APIs, Flexi search in the right way. If you have used pagination in your Flexi search and converter caches then it will not matter how much SKUs you have.

 

6. What do you understand by SAP Hybris Accelerator concept?

Answer:  SAP Hybris Commerce Accelerator provide organizations with ready-to-use Omnichannel commerce solution with storefront templates and business tools that allows organization to create an exceptional customer experience.

When a new project is started, it includes everything working ready for you to rebrand and customize as needed. SAP Hybris Accelerator is designed to provide the platform and architecture of SAP Hybris Commerce that helps in reducing cost of ownership and speed up the implementation process.

SAP Hybris Commerce Accelerator is available for B2B, B2C, Financial services and other marketing types and sites are available with market specific capabilities and expected features for each market type.

 

7. What is the SAP Hybris Search feature?

Answer: SAP Hybris Commerce Search is a powerful option in Hybris cloud to increase sales and profile for companies. If a company provides poorly organized search results, usability problems and results in loss of sales. Using Commerce search, companies can easily promote their products and product categories by driving from the Commerce search results. This in turn improves customer-shopping experience and hence improve margin and sales for companies.

 

8. How do you create a workflow rule in SAP Hybris?

Answer: To create a workflow rule in SAP Hybris, we should follow the steps given below.

Navigate to Worklist and click on New from workflow rules worklist. You have to enter the following general information −

·       Mention the Description to identify the rule in the worklist.

·       Next is to select the Business Object- such as opportunity or ticket, to which the rule is to be applied.

·       Next is to select the Timing for applying the rule- you can select three-timing types to apply to your rule.

·       On Create Only

·       On Every Save

·       Scheduled

When the timing is left blank, the default On Every Save will be automatically applied.

 

9. What are the different components under the SAP Hybris Promotion module?

Answer: Following are the key components of the SAP Hybris Promotion module −

·       Promotion Templates

·       Promotion Rule Builder

·       Priority Order

·       Promotion Contextual Messages

·       Coupon codes generation and management

 

10. What is the use of the SAP Hybris Customer Service module?

Answer:  SAP Hybris Customer Service module provides an easy way to resolve customer problems quicker and deliver highly personalized customer service with improved customer satisfaction and increased revenue. When a customer logs to an E-Commerce website, a weak customer service can result customers moving to other sites without completing the order.

 

11. How do you extend SAP Cloud based applications?

Answer: The Cloud Application Studio is a cloud based software development kit (SDK) that allows SAP customers to enhance the features of SAP Cloud solutions – SAP Hybris Cloud for Customer and SAP Business by Design application.

The SAP Cloud Application Studio is used to extend the underlying SAP Cloud solution to meet customer specific requirements, legal requirements or industry specific best practices.

 

12. How secure is it?

Ans. Spring security is an integrated OOB.

 

13. How frequent they do their releases?


Ans. They have a pre-defined roadmap. Please refer wiki.hybris.com

 

14. What is the difference between PIM and PCM?

Ans. Consider them synonyms.

 

15. Does it have business processing capabilities also?

Ans. Yes, limited but you can define your workflows. Moreover, you can modify your workflow decisions on the fly through hmc.

 

16. What are the capabilities covered under SAP Hybris Cloud for Revenue?

Ans) The following capabilities are covered in SAP Hybris cloud for Revenue.

·       Revenue in cloud

·       Subscription Order Management

·       Responsive Quality Control

·       Agile Charging

·       Invoicing

·       Versatile Document Management

·       Customer Financial Management

·       Consolidated Billing

 

17. What do you understand by Hybris Bundling module? What are the advantages?

Ans)A Bundling module in SAP Hybris is used to address the needs of companies who sell service bundles and digital products. SAP Hybris provides a tool for configuring, to manage and sell bundled offerings. The Bundling module provides various benefits in the e-commerce model.

·       Using bundling service, organizations can Increase average order value and margin by bundling content and products.

·       Bundling module improves conversion rates with personalized and content-rich shopping experience to customers.

·       It helps Ecommerce organizations to cross-sell physical and digital goods on one commerce platform.

·       Bundling helps organization in managing and expanding product offerings by transforming complex products into simple, compelling selections for customers.

·       Easy to use, flexible business tool to manage complex product offerings and bundling service.

 

18. What are the different BTG rules to achieve SAP Hybris Advanced Personalization?

Ans: SAP Hybris Advanced Personalization is part of Web Content Management System (WCMS). Advance Personalization is achieved using BTG rules. Following are the four types of WCMS −

·       Order Rules

·       Cart Rules

·       Customer Rules

·       Website Rules

 

19. Can we use Hybris for product enrichment also?

Ans: Yes, their PIM module is meant for this.

 

20. How will you compare this with ATG or WCS?

Ans) Very soon Hybris will be on top of these because of its simplicity.

 

21. Why Models Are Generated In Platform Extensions?

Ans: Hybris is build over the concepts of extensions. Each extension has its own data model. Any extension can use an item type from other extension and extend it as per requirement.

For example, the itemtype product defined in core extension. The catalog extension has extended the product itemtype, and added vendor to it.

While building the hybris, the frameworks build according to dependencies. Since core is build before catalog extension, it is not aware of the vendor attribute defined in catalog extension. If we keep model class in extensions, then there will be a chance of build failures. Like in our case, vendor attribute will not find a place in Product Model class.

Hybris build framework, creates model classes, even before, building any extension. The platform is the best place to keep them, as every extension is built upon it only. So it is not logical to create model classes in particular extensions, when we can define the same data model in various extensions.

 

22. How To Split An Order Into Multiple Consignment?

Ans) While fulfilling an order, some time it is necessary for business to split the order into multiple orders.

For instance, a customer orders two items A and B, now A has delivery window of 2 days, while B can be delivered in minimum 5 days. Now business has the option to either ship both items in 5 days. But what if item A is fresh, and will get destroyed in 5 days. There may be a case, where customer wants a mandatory delivery of item A within 2 days. In such situations, if business house doesn’t want to loose customer, it has no choice but to split order and ship it multiple times. This is the case of split consignment.

Now there may be various conditions, which may call for splitting the order into multiple consignments. Above example is just one of them. For example, we may want to split consignment, based on warehouse from where item will be picked up. We may want to split consignment, based on product type (fresh or ambient) etc. These situations which decides the business logic to be a case for splitting the consignments, are known as splitting strategies. We can have as many as a strategy to split, as we want. By default, hybris creates only one consignment for an order. This is done by the following service.

As you can see, that the order Splitting Service accepts a list of strategies, we can create many strategies, and split our order. The actual business logic for splitting will go into strategy class.

 

23. Can We Use This As A Fully Fledged Content Management Solution?

Answer: No, if your site is very much specific to content management and you want to manage specific version of -individual content than wcms is not the right solution for you.

Otherwise it has all features that are required for an ecommerce application.

 

24. How Flexible Promotion Module Is?

Ans) Lot many promotions are available out of the box and you can extend their framework very easily to introduce your custom promotion.

 

25. How To Run Multiple Hybris Instance In One Machine?

Ans) Basically hybrid runs on a tomcat instance. Hybris is shipped with a bundled tomcat. So the question here is actually, how to run multiple tomcat in one machine.

We can run as many hybris we want, till our machine memory permits. To do so, we need to make each instance of tomcat to have it’s own ports to use. Make below ports unique for each instance. We should add below properties in local property file of each instance with unique values.

·       tomcat.http.port=7001

·       tomcat.ssl.port=7002

·       tomcat.ajp.port=7009

·       tomcat.jmx.port=7003

·       tomcat.jmx.server.port=7004

 

26. Is SAP Hybris Scalable?

Ans) Hybris is a spring JEE based platform and it is as scalable as any other java based platform.

Adding a new cluster node is just a matter of starting a new Hybris instance with 3 property changes.

 

27. Can We Use This As A Fully Fledged Content Management Solution?

Answer: No, if your site is very much specific to content management and you want to manage specific version of -individual content than wcms is not the right solution for you.

Otherwise it has all features that are required for an ecommerce application.

 

28. What do you understand by Hybris Promotion management?

Answer: SAP Hybris Promotion module is used to increase the sales and to integrate with online stores to win new customers. By using SAP Hybris Promotion module, business users can create new flexible, dynamic promotions with needing any expertise. Promotion module provides various predefined promotion templates and promotion rule builders to define set of conditions.

 

29. What are the different Hybris Modeling techniques?

Answer:  Following are the different Hybris modeling techniques.

·       Items.xml − This file is used for data modeling in Hybris Commerce data model

·       Item types − This is used to create tables.

·       Relation types − This is used to create a relationship between tables.

·       Atomic types − Atomic types

·       Collection types − Collections

·       Map Types − To define maps

·       Enum types − To define enums

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