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Career Path - Salesforce Administrator & Developer

Master Salesforce configuration, automation, and app development to manage CRM operations and build custom business solutions.
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Course Duration: 200 Hours
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Salesforce Administrator & Developer – Career Path Course
 
The Salesforce Administrator & Developer career path course is a comprehensive, hands-on training program designed for individuals aiming to become proficient in both administrative and development aspects of the world’s leading CRM platform—Salesforce. Whether you’re new to Salesforce or want to expand your career into technical configuration and customization, this course provides a unified pathway to master both roles.
 
Salesforce powers the sales, service, and marketing operations of businesses worldwide. Companies seek professionals who can manage data integrity, streamline business processes, automate workflows, and build apps using the Salesforce platform. This dual-role training prepares you to perform key functions in CRM administration as well as in app development using Salesforce tools like Flow, Apex, and Lightning Components.
 
As a Salesforce Administrator, you’ll learn how to manage users, customize objects and fields, build reports and dashboards, create validation rules, and automate tasks. As a Developer, you’ll dive into Apex programming, SOQL queries, Visualforce pages, Lightning Web Components (LWC), and API integration.
 
How to Use This Course Effectively
 
This course is structured to be beginner-friendly, then progressively move into complex technical concepts. Follow these steps for optimal learning:
  • Start with Administration Basics: Learn the core CRM concepts before diving into development topics.
  • Practice in a Salesforce Playground: Use your free Developer Org to apply what you learn in a real Salesforce environment.
  • Follow a Learning Path: Modules are structured for certification readiness (Admin and Platform Developer I).
  • Apply Real-World Projects: Build automation flows, custom applications, and dashboards as portfolio assets.
  • Stay Salesforce-Cert Ready: Each section includes tips aligned with Salesforce certification exams.
Whether your goal is to become a certified Salesforce Administrator, Developer, or Full-stack CRM Consultant, this course builds the essential skills to thrive in the Salesforce ecosystem.

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Course Objectives Back to Top
By the end of this course, learners will be able to:
 
  1. Configure and manage Salesforce objects, fields, users, and security settings.
  2. Create custom reports and dashboards to analyze business performance.
  3. Automate processes using Workflow Rules, Flows, and Process Builder.
  4. Implement validation rules and approval processes to maintain data quality.
  5. Develop applications using Apex, SOQL, and Visualforce.
  6. Build responsive UI with Lightning App Builder and Lightning Web Components (LWC).
  7. Perform data imports, exports, and backups using Data Loader and tools.
  8. Integrate Salesforce with third-party applications using APIs.
  9. Prepare and pass Salesforce Admin and Developer certifications.
  10. Troubleshoot and maintain custom Salesforce apps in a live environment.
Course Syllabus Back to Top
Course Syllabus
 
Module 1: Salesforce CRM Fundamentals
– What is Salesforce?
– Editions, Clouds, and Use Cases
– Navigating the User Interface
 
Module 2: Salesforce Administrator Essentials
– User Management
– Object Relationships (Standard & Custom)
– Page Layouts and Record Types
– Profiles, Roles, Permission Sets
 
Module 3: Data Management
– Import Wizard & Data Loader
– Validation Rules & Duplicate Management
– Data Export & Mass Updates
 
Module 4: Reports and Dashboards
– Report Types & Filters
– Summary and Matrix Reports
– Dynamic Dashboards
 
Module 5: Automation Tools
– Workflow Rules
– Process Builder
– Flow (Record-Triggered, Scheduled Flows)
– Approval Processes
 
Module 6: Apex Programming Basics
– Introduction to Apex
– Variables, Control Structures
– Classes and Triggers
– Exception Handling
 
Module 7: SOQL & DML
– Querying Data with SOQL
– DML Operations (Insert, Update, Delete)
– Governor Limits
 
Module 8: Visualforce and Lightning Components
– Building Custom Pages with Visualforce
– Using Lightning App Builder
– Introduction to Lightning Web Components (LWC)
 
Module 9: API Integration and Deployment
– REST and SOAP API
– Postman with Salesforce
– Change Sets and Metadata Deployment
 
Module 10: Project-Based Learning & Certification Prep
– Real-World Admin & Dev Projects
– Admin Certification Tips (ADM-201)
– Developer Certification Tips (PD1)
– Mock Tests and Quizzes
Certification Back to Top
Upon successful completion of the course, learners will be awarded a Salesforce Administrator & Developer Certificate of Completion by Uplatz, validating their expertise in both configuring and customizing the Salesforce platform.
 
This certification demonstrates your practical ability to manage CRM processes, build business logic, automate workflows, and develop custom solutions using Apex and Lightning. Whether you are applying for technical roles or planning to earn official Salesforce certifications (like ADM-201 or Platform Developer I), this credential serves as a strong indicator of your preparedness and skillset.
 
Showcase this certificate on your resume and LinkedIn to highlight your dual capability in administration and development—qualities that are in high demand in today's Salesforce job market.
Career & Jobs Back to Top
Salesforce powers more than 150,000 businesses globally and is consistently ranked as the #1 CRM platform. Professionals with Salesforce administration and development skills are among the most in-demand in the tech world.
 
Upon completing this course, learners will be qualified for roles such as:
  • Salesforce Administrator
  • Salesforce Developer
  • CRM Analyst
  • Business Systems Analyst
  • Salesforce Consultant
  • Technical Salesforce Specialist
Organizations across industries—finance, healthcare, education, real estate, e-commerce, and more—rely on Salesforce to manage sales pipelines, service requests, marketing automation, and analytics. As a certified administrator and developer, you’ll be equipped to configure Salesforce to meet these needs and extend its capabilities through code.
 
Salesforce professionals also enjoy high salaries, flexibility, and opportunities for remote work. You can work for consulting firms, SaaS companies, in-house IT teams, or as a freelance Salesforce expert.
 
This career path also sets you on the journey toward becoming a Salesforce Architect, Product Owner, or Technical Lead in the CRM space. With certifications and project experience, you can scale your career to leadership and strategic planning roles.
Interview Questions Back to Top
1. What is Salesforce and what are its key benefits?
Salesforce is a cloud-based CRM platform that helps businesses manage relationships, track sales, automate processes, and analyze data.
 
2. What’s the difference between a Role and a Profile?
A Profile controls object and field-level access, while a Role defines record-level visibility in the role hierarchy.
 
3. How do you manage duplicate records in Salesforce?
Using Duplicate Rules, Matching Rules, and standard data cleansing tools like the Duplicate Management feature or third-party apps.
 
4. What are Validation Rules?
Validation Rules enforce data accuracy by checking conditions when records are saved, displaying error messages when criteria are not met.
 
5. What is a Workflow Rule and how is it different from Process Builder?
Workflow automates simple tasks (field updates, email alerts), while Process Builder handles more complex, multi-step logic with better control and flexibility.
 
6. What is Apex?
Apex is a strongly-typed, object-oriented programming language used to execute flow and transaction control in Salesforce.
 
7. How do you query data in Salesforce?
Using SOQL (Salesforce Object Query Language), which retrieves records from the Salesforce database.
 
8. What is a Lightning Web Component?
LWC is a modern JavaScript-based UI framework in Salesforce used to build fast, reusable web components in Lightning Experience.
 
9. How do you deploy changes from sandbox to production?
Using Change Sets, Metadata API, or Salesforce DX for advanced deployments.
 
10. What are Governor Limits in Salesforce?
They are execution limits enforced by Salesforce to ensure system stability and fair usage in multi-tenant environments.
Course Quiz Back to Top
Start Quiz
Q1. What are the payment options?
A1. We have multiple payment options: 1) Book your course on our webiste by clicking on Buy this course button on top right of this course page 2) Pay via Invoice using any credit or debit card 3) Pay to our UK or India bank account 4) If your HR or employer is making the payment, then we can send them an invoice to pay.

Q2. Will I get certificate?
A2. Yes, you will receive course completion certificate from Uplatz confirming that you have completed this course with Uplatz. Once you complete your learning please submit this for to request for your certificate https://training.uplatz.com/certificate-request.php

Q3. How long is the course access?
A3. All our video courses comes with lifetime access. Once you purchase a video course with Uplatz you have lifetime access to the course i.e. forever. You can access your course any time via our website and/or mobile app and learn at your own convenience.

Q4. Are the videos downloadable?
A4. Video courses cannot be downloaded, but you have lifetime access to any video course you purchase on our website. You will be able to play the videos on our our website and mobile app.

Q5. Do you take exam? Do I need to pass exam? How to book exam?
A5. We do not take exam as part of the our training programs whether it is video course or live online class. These courses are professional courses and are offered to upskill and move on in the career ladder. However if there is an associated exam to the subject you are learning with us then you need to contact the relevant examination authority for booking your exam.

Q6. Can I get study material with the course?
A6. The study material might or might not be available for this course. Please note that though we strive to provide you the best materials but we cannot guarantee the exact study material that is mentioned anywhere within the lecture videos. Please submit study material request using the form https://training.uplatz.com/study-material-request.php

Q7. What is your refund policy?
A7. Please refer to our Refund policy mentioned on our website, here is the link to Uplatz refund policy https://training.uplatz.com/refund-and-cancellation-policy.php

Q8. Do you provide any discounts?
A8. We run promotions and discounts from time to time, we suggest you to register on our website so you can receive our emails related to promotions and offers.

Q9. What are overview courses?
A9. Overview courses are 1-2 hours short to help you decide if you want to go for the full course on that particular subject. Uplatz overview courses are either free or minimally charged such as GBP 1 / USD 2 / EUR 2 / INR 100

Q10. What are individual courses?
A10. Individual courses are simply our video courses available on Uplatz website and app across more than 300 technologies. Each course varies in duration from 5 hours uptop 150 hours. Check all our courses here https://training.uplatz.com/online-it-courses.php?search=individual

Q11. What are bundle courses?
A11. Bundle courses offered by Uplatz are combo of 2 or more video courses. We have Bundle up the similar technologies together in Bundles so offer you better value in pricing and give you an enhaced learning experience. Check all Bundle courses here https://training.uplatz.com/online-it-courses.php?search=bundle

Q12. What are Career Path programs?
A12. Career Path programs are our comprehensive learning package of video course. These are combined in a way by keeping in mind the career you would like to aim after doing career path program. Career path programs ranges from 100 hours to 600 hours and covers wide variety of courses for you to become an expert on those technologies. Check all Career Path Programs here https://training.uplatz.com/online-it-courses.php?career_path_courses=done

Q13. What are Learning Path programs?
A13. Learning Path programs are dedicated courses designed by SAP professionals to start and enhance their career in an SAP domain. It covers from basic to advance level of all courses across each business function. These programs are available across SAP finance, SAP Logistics, SAP HR, SAP succcessfactors, SAP Technical, SAP Sales, SAP S/4HANA and many more Check all Learning path here https://training.uplatz.com/online-it-courses.php?learning_path_courses=done

Q14. What are Premium Career tracks?
A14. Premium Career tracks are programs consisting of video courses that lead to skills required by C-suite executives such as CEO, CTO, CFO, and so on. These programs will help you gain knowledge and acumen to become a senior management executive.

Q15. How unlimited subscription works?
A15. Uplatz offers 2 types of unlimited subscription, Monthly and Yearly. Our monthly subscription give you unlimited access to our more than 300 video courses with 6000 hours of learning content. The plan renews each month. Minimum committment is for 1 year, you can cancel anytime after 1 year of enrolment. Our yearly subscription gives you unlimited access to our more than 300 video courses with 6000 hours of learning content. The plan renews every year. Minimum committment is for 1 year, you can cancel the plan anytime after 1 year. Check our monthly and yearly subscription here https://training.uplatz.com/online-it-courses.php?search=subscription

Q16. Do you provide software access with video course?
A16. Software access can be purchased seperately at an additional cost. The cost varies from course to course but is generally in between GBP 20 to GBP 40 per month.

Q17. Does your course guarantee a job?
A17. Our course is designed to provide you with a solid foundation in the subject and equip you with valuable skills. While the course is a significant step toward your career goals, its important to note that the job market can vary, and some positions might require additional certifications or experience. Remember that the job landscape is constantly evolving. We encourage you to continue learning and stay updated on industry trends even after completing the course. Many successful professionals combine formal education with ongoing self-improvement to excel in their careers. We are here to support you in your journey!

Q18. Do you provide placement services?
A18. While our course is designed to provide you with a comprehensive understanding of the subject, we currently do not offer placement services as part of the course package. Our main focus is on delivering high-quality education and equipping you with essential skills in this field. However, we understand that finding job opportunities is a crucial aspect of your career journey. We recommend exploring various avenues to enhance your job search:
a) Career Counseling: Seek guidance from career counselors who can provide personalized advice and help you tailor your job search strategy.
b) Networking: Attend industry events, workshops, and conferences to build connections with professionals in your field. Networking can often lead to job referrals and valuable insights.
c) Online Professional Network: Leverage platforms like LinkedIn, a reputable online professional network, to explore job opportunities that resonate with your skills and interests.
d) Online Job Platforms: Investigate prominent online job platforms in your region and submit applications for suitable positions considering both your prior experience and the newly acquired knowledge. e.g in UK the major job platforms are Reed, Indeed, CV library, Total Jobs, Linkedin.
While we may not offer placement services, we are here to support you in other ways. If you have any questions about the industry, job search strategies, or interview preparation, please dont hesitate to reach out. Remember that taking an active role in your job search process can lead to valuable experiences and opportunities.

Q19. How do I enrol in Uplatz video courses?
A19. To enroll, click on "Buy This Course," You will see this option at the top of the page.
a) Choose your payment method.
b) Stripe for any Credit or debit card from anywhere in the world.
c) PayPal for payments via PayPal account.
d) Choose PayUmoney if you are based in India.
e) Start learning: After payment, your course will be added to your profile in the student dashboard under "Video Courses".

Q20. How do I access my course after payment?
A20. Once you have made the payment on our website, you can access your course by clicking on the "My Courses" option in the main menu or by navigating to your profile, then the student dashboard, and finally selecting "Video Courses".

Q21. Can I get help from a tutor if I have doubts while learning from a video course?
A21. Tutor support is not available for our video course. If you believe you require assistance from a tutor, we recommend considering our live class option. Please contact our team for the most up-to-date availability. The pricing for live classes typically begins at USD 999 and may vary.
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