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Career Path - Salesforce Administrator & Developer

Master Salesforce configuration, automation, and app development to manage CRM operations and build custom business solutions.
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Course Duration: 200 Hours
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Salesforce Administrator & Developer – Career Path Course
 
The Salesforce Administrator & Developer career path course is a comprehensive, hands-on training program designed for individuals aiming to become proficient in both administrative and development aspects of the world’s leading CRM platform—Salesforce. Whether you’re new to Salesforce or want to expand your career into technical configuration and customization, this course provides a unified pathway to master both roles.
 
Salesforce powers the sales, service, and marketing operations of businesses worldwide. Companies seek professionals who can manage data integrity, streamline business processes, automate workflows, and build apps using the Salesforce platform. This dual-role training prepares you to perform key functions in CRM administration as well as in app development using Salesforce tools like Flow, Apex, and Lightning Components.
 
As a Salesforce Administrator, you’ll learn how to manage users, customize objects and fields, build reports and dashboards, create validation rules, and automate tasks. As a Developer, you’ll dive into Apex programming, SOQL queries, Visualforce pages, Lightning Web Components (LWC), and API integration.
 
How to Use This Course Effectively
 
This course is structured to be beginner-friendly, then progressively move into complex technical concepts. Follow these steps for optimal learning:
  • Start with Administration Basics: Learn the core CRM concepts before diving into development topics.
  • Practice in a Salesforce Playground: Use your free Developer Org to apply what you learn in a real Salesforce environment.
  • Follow a Learning Path: Modules are structured for certification readiness (Admin and Platform Developer I).
  • Apply Real-World Projects: Build automation flows, custom applications, and dashboards as portfolio assets.
  • Stay Salesforce-Cert Ready: Each section includes tips aligned with Salesforce certification exams.
Whether your goal is to become a certified Salesforce Administrator, Developer, or Full-stack CRM Consultant, this course builds the essential skills to thrive in the Salesforce ecosystem.

Course/Topic 1 - Course access through Google Drive

  • Google Drive

    • 01:20

  • Google Drive

    • 01:20

Course/Topic 2 - API Design & Development - all lectures

  • In this lecture session we learn about basic introduction to API Design and development with RAML and also talk about some key features of API design with RAML.

    • 1:26:59

  • In this lecture session we learn about data formats and authentication of API design and development with RAML and also talk about the importance of RAML in API design and development.

    • 1:08:47

  • In this lecture session we learn about how we start designing API and also talk about basic resources and method of API design and development in RAML.

    • 1:36:12

  • In this lecture session we learn about API design center and features of API and also talk about some function of API design center in brief.

    • 1:39:11

  • In this tutorial we learn about API best practices is to Provide language-specific libraries to interface with your service and also talk about features of API design and development with RAML.

    • 2:03:24

  • In this tutorial we learn about Schemes define which transfer protocols you want your API to use. If your API is enforced by an API Connect gateway, only the HTTPS protocol is supported and also talks about features of API security schemes.

    • 2:30:57

  • In this tutorial we learn about API Designer provides a visual or code-based guided experience for designing, documenting, and testing APIs in any language and also talk about the importance of API design principles in brief.

    • 1:01:30

  • In this lecture session we learn about RESTful API Modeling Language (RAML) makes it easy to manage the API lifecycle from design to deployment to sharing. It's concise and reusable; you only have to write what you need to define and you can use it again and again.

    • 1:22:27

  • In this lecture session we learn about RESTful API Modeling Language (RAML) is a YAML-based language for describing RESTful APIs. It provides all the information necessary to describe RESTful or practically RESTful APIs and also talk about the importance of API design and development with RAML.

    • 1:27:44

  • In this lecture session we learn about RAML stands for RESTful API Modeling Language. It's a way of describing practically-RESTful APIs in a way that's highly readable by both humans and computers. We say "practically RESTful" because, today in the real world, very few APIs today actually obey all constraints of REST.

    • 2:07:24

  • In this lecture session we learn about RAML (RESTful API Modeling Language) provides a structured, unambiguous format for describing a RESTful API. It allows you to describe your API; the endpoints, the HTTP methods to be used for each one, any parameters and their format, what you can expect by way of a response and more.

    • 47:27

  • In this lecture session we learn about The RAML specification (this document) defines an application of the YAML 1.2 specification that provides mechanisms for the definition of practically-RESTful APIs, while providing provisions with which source code generators for client and server source code and comprehensive user documentation can be created.

    • 1:46:59

  • In this tutorial we learn about RESTful API Modeling Language (RAML) is a YAML-based language for describing RESTful APIs. It provides all the information necessary to describe RESTful or practically RESTful APIs.

    • 50:42

  • In this lecture session we learn about API is the acronym for Application Programming Interface, which is a software intermediary that allows two applications to talk to each other.

    • 42:31

  • In this lecture session we learn about RAML can be used in a multitude of ways: to implement interactive PAI consoles, generate documentation, describing an API you are planning to build, and more. Despite the name, RAML can describe APIs that do not follow all of the REST rules (hence why it's referred to as "practically RESTful").

    • 53:46

  • In this lecture session we learn about API architecture refers to the process of developing a software interface that exposes backend data and application functionality for use in new applications.

    • 2:09:27

  • In this lecture session we learn about RAML (RESTful API Modeling Language) provides a structured, unambiguous format for describing a RESTful API. It allows you to describe your API; the endpoints, the HTTP methods to be used for each one, any parameters and their format, what you can expect by way of a response and more.

    • 47:18

  • In this session we learn about RESTful API Modeling Language (RAML) is a YAML-based language for describing RESTful APIs. It provides all the information necessary to describe RESTful or practically RESTful APIs.

    • 36:21

  • In this lecture session we learn about RAML libraries that may be used to modularize any number and combination of data types, security schemes, resource types, traits, and annotations.

    • 30:13

  • In this lecture session we learn about API fragments that are reusable components of RAML to make the design and build of a reusable API even quicker and easier. Another advantage of building an API spec out of reusable API fragments is that consistency of definitions reduces the effort of implementing APIs.

    • 39:57

  • In this tutorial we learn about The RAML type system borrows from object oriented programming languages such as Java, as well as from XML Schema (XSD) and JSON Schema. RAML Types in a nutshell: Types are similar to Java classes. Types borrow additional features from JSON Schema, XSD, and more expressive object oriented languages

    • 38:27

  • In this lecture session we learn about Properties is nothing but in terms of JAVA ,Its Object Oriented Name. But Facet is nothing but More information about Property like MinLength,MaxLength,Minimum and Maximum and many more what you have said as well.

    • 1:26:47

  • In this lecture session we learn about how API fragments are reusable components of RAML to make the design and build of a reusable API even quicker and easier. Another advantage of building an API spec out of reusable API fragments is that consistency of definitions reduces the effort of implementing APIs.

    • 1:22:25

  • In this lecture session we learn that RAML belongs to the "API Tools" category of the tech stack, while YAML can be primarily classified under "Languages". According to the StackShare community, RAML has a broader approval, being mentioned in 9 company stacks & 6 developers stacks; compared to YAML, which is listed in 5 company stacks and 4 developer stacks.

    • 08:41

  • In this lecture session we learn about The WSDL document represents a contract between API providers and API consumers. RAML is a modern WSDL counterpart specifically for REST APIs. The RAML Spec is an open standard that was developed by the RAML workgroup and with support from MuleSoft.

    • 1:35:09

  • In this lecture session we learn about RAML to HTML is a documentation tool that outputs a single HTML page console based on a RAML definition. It's written in NodeJS and it can be executed as a command line.

    • 1:42:02

  • In this lecture session we learn about A resource node is one that begins with the slash and is either at the root of the API definition or a child of a resource node.

    • 1:20:44

  • In this lecture session we learn about RAML stands for RESTful API Modeling Language. It's a way of describing practically-RESTful APIs in a way that's highly readable by both humans and computers. We say "practically RESTful" because, today in the real world, very few APIs today actually obey all constraints of REST.

    • 37:40

  • In this lecture session we learn about RAML is a Rest API Modeling Language and it is based on YAML for describing your API's. It is basically used to describe your API, which can be easily readable by humans and computers.

    • 10:00

  • In this lecture session we learn about The baseURI im raml definition is a optional field that serves initially to identify the endpoint of the resources you will describe in the raml definition of a api. The baseURI may also be used to specify the URL at which the api is served.

    • 1:32:24

  • In this lecture session we learn about RAML stands for RESTful API Modeling Language. It's a way of describing practically RESTful APIs in a way that's highly readable by both humans and computers. It is a vendor-neutral, open-specification language built on YAML 1.2 and JSON for describing RESTful APIs.

    • 1:00:04

  • In this lecture session we learn about RESTful API Modeling Language (RAML) makes it easy to manage the API lifecycle from design to deployment to sharing. It's concise and reusable; you only have to write what you need to define and you can use it again and again. Uniquely among API specs, it was developed to model an API, not just document it.

    • 1:35:58

  • In this lecture session we learn about The WSDL document represents a contract between API providers and API consumers. RAML is a modern WSDL counterpart specifically for REST APIs. The RAML Spec is an open standard that was developed by the RAML workgroup and with support from MuleSoft.

    • 1:54:39

  • In this tutorial we learn about The RAML specification (this document) defines an application of the YAML 1.2 specification that provides mechanisms for the definition of practically-RESTful APIs, while providing provisions with which source code generators for client and server source code and comprehensive user documentation can be created.

    • 1:03:19

  • In this lecture session we learn about A string is a data type used in programming, such as an integer and floating point unit, but is used to represent text rather than numbers. It consists of a set of characters that can also contain spaces and numbers.

    • 16:09

  • In this RAML is used to design and manage the whole REST API lifecycle. MULE API Kit: Helps to build the APIs from Anypoint Studio using a RAML file. I will be explaining the generating flows from the RAML file and executing it.

    • 3:08:57

  • In this lecture session we learn about APIs (application programming interfaces) are simply communication tools for software applications. APIs are leading to key advances within the banking industry as financial institutions continue to collaborate with third parties.

    • 5:49:34

  • In this lecture session we learn about Music (alternatively called the Music app; formerly iPod) is a media player application developed for the iOS, iPadOS, tvOS, watchOS, and macOS operating systems by Apple Inc.

    • 3:45:19

  • In this lecture session we learn about An API application program interface is used in mobile apps just like it is in web apps. It allows developers to access another application or platform. APIs are the foundational element of a mobile app strategy.

    • 1:38:45

Course/Topic 3 - Salesforce Administrator (basic to advanced) - all lectures

  • In this lecture session we learn about signup process of salesforce and basic introduction of salesforce.

    • 22:22

  • In this session we learn about salesforce administrator data models and also cover some other modules of salesforce.

    • 1:01:11

  • In this lecture session we learn about data models and also cover types of objects in salesforce.

    • 40:00

  • In this lecture session we learn about what is field, how we use data fields in salesforce and how many types of data fields there are.

    • 36:55

  • In this lecture session we learn about salesforce and how many types of relationships that we can establish among objects.

    • 58:49

  • In this lecture session we learn about how we record the master data and how we establish relationships in Salesforce.

    • 40:00

  • In this lecture session we learn about new relationships and how we add credit cards in salesforce.

    • 31:18

  • In this lecture session we learn about reports in salesforce and also cover types of reports in salesforce.

    • 47:35

  • In this lecture session we learn about customer report types and also talk about tabular in salesforce.

    • 45:21

  • In this lecture session we learn about data management in salesforce and also talk about tools used for data import and export.

    • 54:25

  • In this lecture session we learn about salesforce fundamentals and also talk about marketing cloud and sales cloud.

    • 32:55

  • In this lecture session we learn about salesforce process automation and also talk about overview and tools in salesforce.

    • 27:57

  • In this lecture session we learn about workflow rules and regulation and also talk about automation processes.

    • 30:00

  • In this lecture session we learn about classic letters head and also talk about how we create a new account.

    • 41:28

  • In this lecture tutorial we learn about salesforce process automation and also talk about overview and approval process of salesforce.

    • 54:51

  • In this lecture session we learn about salesforce flow building and also talk about enduring questions and objectives.

    • 26:39

  • In this lecture session we learn about the process of building a workflow in salesforce.

    • 19:32

  • In this lecture session we learn about overview of automation process of salesforce and validation of salesforces.

    • 22:39

  • In this lecture session we learn about overview of salesforce process and WTC and WTL in salesforce.

    • 36:17

  • In this lecture session we learn about how Salesforce provides multiple automation tools to automate your organization's repetitive business processes: Workflow, Process Builder, and Flow Builder, Approvals and also talk about case auto setup in brief.

    • 22:09

  • In this lecture session we learn about salesforce. Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.

    • 27:28

  • In this lecture session we learn about salesforce security model overview and also talk about features and importance of salesforce security model.

    • 22:03

  • In this lecture session learn about salesforce security model and also talk about object level security in salesforce security model.

    • 28:57

  • In this lecture session we learn about the salesforce security model and also talk about object level permission set and basic difference between permission set and profile.

    • 19:51

  • In this lecture session we learn about salesforce security model record level security (OWD role hierarchy and also talk about sharing rules and manual sharing features in salesforce.

    • 45:00

  • In this lecture session we learn about salesforce security model in record and also talk about features of record level security and sharing security model.

    • 43:53

  • In this lecture session we learn about salesforce field level security in salesforce security model and also talk about features and importance of field level security.

    • 23:22

Course/Topic 4 - Salesforce Developer - all lectures

  • This Salesforce developer training video will give you an introduction to the development aspects of Salesforce.

    • 27:43

  • In this session which is a strongly typed object-oriented, on-demand programming language.

    • 25:02

  • A trigger is the piece of code that executed before and after a record is Inserted/Updated/Deleted from the force.com database. Apex can be invoked through the use of triggers. A Trigger is a functional action which gets on particular events.

    • 47:16

  • In this session I want to review the order in which things happen when I save a record in Salesforce. This is important to understand if you are an app builder who works automating processes as well as if you are a developer that writes trigger code.

    • 1:34:30

  • Here in Visualforce Tutorial, in which we are providing information about, how to work with visual force pages. Hope this will help you to understand basic of visual force pages.

    • 51:57

  • Visualforce is a markup language that allows defining user interface components in Salesforce. This is a very interesting tool which runs o force.com platform.

    • 1:14:00

  • In this demo, we are providing basic examples of some of the visual force tags that are used commonly in our visual force development.

    • 47:01

  • A custom controller is an Apex class that uses the default, no-argument constructor for the outer, top-level class. You cannot create a custom controller constructor that includes parameters.

    • 1:01:36

  • The Apex testing framework enables you to write and execute tests for your Apex classes and triggers on the Lightning Platform. Apex unit tests ensure high quality for your Apex code and let you meet requirements for deploying Apex.

    • 59:32

  • This tutorial is targeted for Salesforce programmers beginning to learn Apex. This will bring you to an Intermediate level of expertise in Apex programming covering all the important aspects of Apex.

    • 41:50

  • In this session, we will learn about writing asynchronous process in Apex using Apex

    • 1:00:01

  • Asynchronous Apex, we all know how sometimes Salesforce Governor Limit can haunt us at times. With the limited amount of resource available due to the multi-tenant architecture, we have to restrict our self with the optimum usage of the resources.

    • 52:52

Course/Topic 5 - Salesforce Administrator - all lectures

  • This tutorial will help you to understand the basic concepts of Salesforce.

    • 13:38

  • In our previous Salesforce tutorial, we have learned about the basic concepts of Salesforce. In this Salesforce Training tutorial, we are going to learn about three different Salesforce license types like User Salesforce License Types, Feature license types and Permission Set License types.

    • 15:55

  • In this session, various objects and their relationships of a Salesforce application can be easily viewed using the Schema builder.

    • 22:51

  • In this tutorial, you will learn about the salesforce schema which we can also design, modify and implement new data models using schema builder.

    • 20:40

  • Schema builder has a drag and drop interface which is used to perform all the activities. It shows all the relevant details like - field values, data types, relationship with directions etc.

    • 16:48

  • Schema Builder in Salesforce gives details just like the field values, required fields, and how objects are associated by showing search and master-detail relationships and look-up Relationships.

    • 27:51

  • In this video, Schema Builder is a tool that lets you visualize and edit your data model. It’s useful for designing and understanding complex data models.

    • 21:01

  • In Salesforce Security control which is done by system level and Application-Level Security. In this demo, we should able to get knowledge on security control in Salesforce.

    • 26:07

  • In this video of a profile in Salesforce is a group/collection of settings and permissions that define what a user can do in Salesforce.

    • 20:57

  • In this topic A profile controls “Object permissions, Field permissions, User permissions, Tab settings, App settings, Apex class access, Visualforce page access, Page layouts, Record Types, Login hours & Login IP ranges.

    • 10:57

  • Page Layout in Salesforce allows us to customize the design and organization of detail and edit pages of records in Salesforce.

    • 22:08

  • In this Salesforce Tutorial we are going to learn about Salesforce Security Model, Salesforce Security Basics and fundamentals, what is System level Security and what is application-level security.

    • 05:10

  • Formulas are those which are used to calculate something, combine data from multiple fields, to check for a condition, to show information from one record on a related record.

    • 15:58

  • In this video tutorial of Salesforce, you will learn two modules of salesforce which are Validation Rules and Roll up Summary Fields. and also explained its contents.

    • 24:04

  • The organization of fields, custom links, and related lists on an object detail or edit page.

    • 18:01

Course/Topic 6 - HTML5 and CSS3 course - all lectures

  • Video Objectives: About html and doctypes, headings, How to use anchor and hyperlinks, How to create anchor tags, tables and list .......... Video Topics: What is HTML, Difference between HTML and HTML5, Doctypes, Headings, Paragraphs, Text Formatting, Anchors and Hyperlinks, Tables, Lists

    • 49:14

  • Video Objectives: How to use comments and classes, What are IDS, Data Attributes, What is Linking Resources and how is it done, How to include JavaScript code in HTML5 .......... Video Topics: Comments, Classes and IDs, Data Attributes, Linking Resources, Include JavaScript Code in HTML

    • 46:20

  • Video Objectives: How to use Image and Image Map using Input Control Elements .......... Video Topics: Using HTML with CSS, Images, Image Maps, Input Control Elements

    • 39:50

  • Video Objectives: How to use Input Control Elements, Use form using div Elements and sectioning Elements .......... Video Topics: Input Control Elements, Forms, Div Element, Sectioning Elements

    • 46:44

  • Video Objectives: How to use the navigation bars, Label elements, Input and Output elements, Progress elements in HTML5 and CSS3 .......... Video Topics: Navigation Bars, Label Elements, Output Elements, Video and Media Elements, Progress Elements, Selection Menu Elements, Embed

    • 45:05

  • Video Objectives: How to use iframes using SVG and Canvas elements using meta information, Marking up computer code and quotes .......... Video Topics: iframes, Content Languages, SVG, Canvas, Meta Information, Marking up computer code, Marking-up Quotes

    • 38:32

  • Video Objectives: How to use Tabindex, Use global attributes using the character Entities and ARIA .......... Video Topics: Tabindex, Global Attributes, HTML5 Cache, HTML Event Attributes, Character Entities, ARIA

    • 35:22

  • Video Objectives: How to use ARIA elements, What are the HTML symbols, How to use media query, Use HTML webworkers and webstorage .......... Video Topics: ARIA, Responsive Web Design, Media Query, HTML Symbols, HTML WebWorkers, HTML WebStorage

    • 38:40

  • Video Objectives: How to change the CSS with JavaScript, Structure and formatting of CSS rules, Comments and Selectors .......... Video Topics: Changing CSS with JavaScript, Structure and Formatting of a CSS Rule, Comments, Selectors

    • 49:30

  • Video Objectives: How to use the background color, gradients, position, image in HTML5 and CSS3 .......... Video Topics: Background Color, Background Gradients, Background Image, Background Shorthand, Background Position, Background Size, Multiple Background Image

    • 34:46

  • Video Objectives: How to center the Flexbox using css transform, box-model and box-sizing .......... Video Topics: Centering, Using Flexbox, Using CSS transform, Box Model, Box Sizing

    • 37:15

  • Video Objectives: How to use Margin, Padding, Borders, Outlines using HTML5 and CSS3 .......... Video Topics: Margin, Padding, Border, Outlines

    • 28:16

  • Video Objectives: How to use overflow using float, How to describe font size using text-transform and flexible-box-layout .......... Video Topics: Overflow, Floats, Font Size, Text Transform, Flexible Box Layout (Flexbox)

    • 30:14

  • Video Objectives: How to use Cascading, Use colors and opacity in pseudo-elements and positioning in CSS3 .......... Video Topics: Cascading and Specificity, Colors, Opacity, Length Units, Pseudo-Elements & Positioning

    • 38:13

  • Video Objectives: How to use Grid and Tables using Transition and 3D Transform and Filter property, What is box-shadow .......... Video Topics: Grid, Tables, Transitions & Animation, 2D Transforms & 3D Transforms, Filter Property, Box-shadow

    • 36:04

  • Video Objectives: What are counters and functions in CSS3, How to use counters and functions in HTML5, More about image sprites and inline-block layouts .......... Video Topics: Shapes for Floats, List Styles, Counters, Functions, Single Element Shapes, Columns, Inline-Block Layout, CSS Image Sprites

    • 36:12

  • Video Objectives: Prepare for Web Developer Interviews .......... Video Topics: HTML5 and CSS3 Interview Questions and Answers

    • 33:49
Course Objectives Back to Top
By the end of this course, learners will be able to:
 
  1. Configure and manage Salesforce objects, fields, users, and security settings.
  2. Create custom reports and dashboards to analyze business performance.
  3. Automate processes using Workflow Rules, Flows, and Process Builder.
  4. Implement validation rules and approval processes to maintain data quality.
  5. Develop applications using Apex, SOQL, and Visualforce.
  6. Build responsive UI with Lightning App Builder and Lightning Web Components (LWC).
  7. Perform data imports, exports, and backups using Data Loader and tools.
  8. Integrate Salesforce with third-party applications using APIs.
  9. Prepare and pass Salesforce Admin and Developer certifications.
  10. Troubleshoot and maintain custom Salesforce apps in a live environment.
Course Syllabus Back to Top
Course Syllabus
 
Module 1: Salesforce CRM Fundamentals
– What is Salesforce?
– Editions, Clouds, and Use Cases
– Navigating the User Interface
 
Module 2: Salesforce Administrator Essentials
– User Management
– Object Relationships (Standard & Custom)
– Page Layouts and Record Types
– Profiles, Roles, Permission Sets
 
Module 3: Data Management
– Import Wizard & Data Loader
– Validation Rules & Duplicate Management
– Data Export & Mass Updates
 
Module 4: Reports and Dashboards
– Report Types & Filters
– Summary and Matrix Reports
– Dynamic Dashboards
 
Module 5: Automation Tools
– Workflow Rules
– Process Builder
– Flow (Record-Triggered, Scheduled Flows)
– Approval Processes
 
Module 6: Apex Programming Basics
– Introduction to Apex
– Variables, Control Structures
– Classes and Triggers
– Exception Handling
 
Module 7: SOQL & DML
– Querying Data with SOQL
– DML Operations (Insert, Update, Delete)
– Governor Limits
 
Module 8: Visualforce and Lightning Components
– Building Custom Pages with Visualforce
– Using Lightning App Builder
– Introduction to Lightning Web Components (LWC)
 
Module 9: API Integration and Deployment
– REST and SOAP API
– Postman with Salesforce
– Change Sets and Metadata Deployment
 
Module 10: Project-Based Learning & Certification Prep
– Real-World Admin & Dev Projects
– Admin Certification Tips (ADM-201)
– Developer Certification Tips (PD1)
– Mock Tests and Quizzes
Certification Back to Top
Upon successful completion of the course, learners will be awarded a Salesforce Administrator & Developer Certificate of Completion by Uplatz, validating their expertise in both configuring and customizing the Salesforce platform.
 
This certification demonstrates your practical ability to manage CRM processes, build business logic, automate workflows, and develop custom solutions using Apex and Lightning. Whether you are applying for technical roles or planning to earn official Salesforce certifications (like ADM-201 or Platform Developer I), this credential serves as a strong indicator of your preparedness and skillset.
 
Showcase this certificate on your resume and LinkedIn to highlight your dual capability in administration and development—qualities that are in high demand in today's Salesforce job market.
Career & Jobs Back to Top
Salesforce powers more than 150,000 businesses globally and is consistently ranked as the #1 CRM platform. Professionals with Salesforce administration and development skills are among the most in-demand in the tech world.
 
Upon completing this course, learners will be qualified for roles such as:
  • Salesforce Administrator
  • Salesforce Developer
  • CRM Analyst
  • Business Systems Analyst
  • Salesforce Consultant
  • Technical Salesforce Specialist
Organizations across industries—finance, healthcare, education, real estate, e-commerce, and more—rely on Salesforce to manage sales pipelines, service requests, marketing automation, and analytics. As a certified administrator and developer, you’ll be equipped to configure Salesforce to meet these needs and extend its capabilities through code.
 
Salesforce professionals also enjoy high salaries, flexibility, and opportunities for remote work. You can work for consulting firms, SaaS companies, in-house IT teams, or as a freelance Salesforce expert.
 
This career path also sets you on the journey toward becoming a Salesforce Architect, Product Owner, or Technical Lead in the CRM space. With certifications and project experience, you can scale your career to leadership and strategic planning roles.
Interview Questions Back to Top
1. What is Salesforce and what are its key benefits?
Salesforce is a cloud-based CRM platform that helps businesses manage relationships, track sales, automate processes, and analyze data.
 
2. What’s the difference between a Role and a Profile?
A Profile controls object and field-level access, while a Role defines record-level visibility in the role hierarchy.
 
3. How do you manage duplicate records in Salesforce?
Using Duplicate Rules, Matching Rules, and standard data cleansing tools like the Duplicate Management feature or third-party apps.
 
4. What are Validation Rules?
Validation Rules enforce data accuracy by checking conditions when records are saved, displaying error messages when criteria are not met.
 
5. What is a Workflow Rule and how is it different from Process Builder?
Workflow automates simple tasks (field updates, email alerts), while Process Builder handles more complex, multi-step logic with better control and flexibility.
 
6. What is Apex?
Apex is a strongly-typed, object-oriented programming language used to execute flow and transaction control in Salesforce.
 
7. How do you query data in Salesforce?
Using SOQL (Salesforce Object Query Language), which retrieves records from the Salesforce database.
 
8. What is a Lightning Web Component?
LWC is a modern JavaScript-based UI framework in Salesforce used to build fast, reusable web components in Lightning Experience.
 
9. How do you deploy changes from sandbox to production?
Using Change Sets, Metadata API, or Salesforce DX for advanced deployments.
 
10. What are Governor Limits in Salesforce?
They are execution limits enforced by Salesforce to ensure system stability and fair usage in multi-tenant environments.
Course Quiz Back to Top
Start Quiz
Q1. What are the payment options?
A1. We have multiple payment options: 1) Book your course on our webiste by clicking on Buy this course button on top right of this course page 2) Pay via Invoice using any credit or debit card 3) Pay to our UK or India bank account 4) If your HR or employer is making the payment, then we can send them an invoice to pay.

Q2. Will I get certificate?
A2. Yes, you will receive course completion certificate from Uplatz confirming that you have completed this course with Uplatz. Once you complete your learning please submit this for to request for your certificate https://training.uplatz.com/certificate-request.php

Q3. How long is the course access?
A3. All our video courses comes with lifetime access. Once you purchase a video course with Uplatz you have lifetime access to the course i.e. forever. You can access your course any time via our website and/or mobile app and learn at your own convenience.

Q4. Are the videos downloadable?
A4. Video courses cannot be downloaded, but you have lifetime access to any video course you purchase on our website. You will be able to play the videos on our our website and mobile app.

Q5. Do you take exam? Do I need to pass exam? How to book exam?
A5. We do not take exam as part of the our training programs whether it is video course or live online class. These courses are professional courses and are offered to upskill and move on in the career ladder. However if there is an associated exam to the subject you are learning with us then you need to contact the relevant examination authority for booking your exam.

Q6. Can I get study material with the course?
A6. The study material might or might not be available for this course. Please note that though we strive to provide you the best materials but we cannot guarantee the exact study material that is mentioned anywhere within the lecture videos. Please submit study material request using the form https://training.uplatz.com/study-material-request.php

Q7. What is your refund policy?
A7. Please refer to our Refund policy mentioned on our website, here is the link to Uplatz refund policy https://training.uplatz.com/refund-and-cancellation-policy.php

Q8. Do you provide any discounts?
A8. We run promotions and discounts from time to time, we suggest you to register on our website so you can receive our emails related to promotions and offers.

Q9. What are overview courses?
A9. Overview courses are 1-2 hours short to help you decide if you want to go for the full course on that particular subject. Uplatz overview courses are either free or minimally charged such as GBP 1 / USD 2 / EUR 2 / INR 100

Q10. What are individual courses?
A10. Individual courses are simply our video courses available on Uplatz website and app across more than 300 technologies. Each course varies in duration from 5 hours uptop 150 hours. Check all our courses here https://training.uplatz.com/online-it-courses.php?search=individual

Q11. What are bundle courses?
A11. Bundle courses offered by Uplatz are combo of 2 or more video courses. We have Bundle up the similar technologies together in Bundles so offer you better value in pricing and give you an enhaced learning experience. Check all Bundle courses here https://training.uplatz.com/online-it-courses.php?search=bundle

Q12. What are Career Path programs?
A12. Career Path programs are our comprehensive learning package of video course. These are combined in a way by keeping in mind the career you would like to aim after doing career path program. Career path programs ranges from 100 hours to 600 hours and covers wide variety of courses for you to become an expert on those technologies. Check all Career Path Programs here https://training.uplatz.com/online-it-courses.php?career_path_courses=done

Q13. What are Learning Path programs?
A13. Learning Path programs are dedicated courses designed by SAP professionals to start and enhance their career in an SAP domain. It covers from basic to advance level of all courses across each business function. These programs are available across SAP finance, SAP Logistics, SAP HR, SAP succcessfactors, SAP Technical, SAP Sales, SAP S/4HANA and many more Check all Learning path here https://training.uplatz.com/online-it-courses.php?learning_path_courses=done

Q14. What are Premium Career tracks?
A14. Premium Career tracks are programs consisting of video courses that lead to skills required by C-suite executives such as CEO, CTO, CFO, and so on. These programs will help you gain knowledge and acumen to become a senior management executive.

Q15. How unlimited subscription works?
A15. Uplatz offers 2 types of unlimited subscription, Monthly and Yearly. Our monthly subscription give you unlimited access to our more than 300 video courses with 6000 hours of learning content. The plan renews each month. Minimum committment is for 1 year, you can cancel anytime after 1 year of enrolment. Our yearly subscription gives you unlimited access to our more than 300 video courses with 6000 hours of learning content. The plan renews every year. Minimum committment is for 1 year, you can cancel the plan anytime after 1 year. Check our monthly and yearly subscription here https://training.uplatz.com/online-it-courses.php?search=subscription

Q16. Do you provide software access with video course?
A16. Software access can be purchased seperately at an additional cost. The cost varies from course to course but is generally in between GBP 20 to GBP 40 per month.

Q17. Does your course guarantee a job?
A17. Our course is designed to provide you with a solid foundation in the subject and equip you with valuable skills. While the course is a significant step toward your career goals, its important to note that the job market can vary, and some positions might require additional certifications or experience. Remember that the job landscape is constantly evolving. We encourage you to continue learning and stay updated on industry trends even after completing the course. Many successful professionals combine formal education with ongoing self-improvement to excel in their careers. We are here to support you in your journey!

Q18. Do you provide placement services?
A18. While our course is designed to provide you with a comprehensive understanding of the subject, we currently do not offer placement services as part of the course package. Our main focus is on delivering high-quality education and equipping you with essential skills in this field. However, we understand that finding job opportunities is a crucial aspect of your career journey. We recommend exploring various avenues to enhance your job search:
a) Career Counseling: Seek guidance from career counselors who can provide personalized advice and help you tailor your job search strategy.
b) Networking: Attend industry events, workshops, and conferences to build connections with professionals in your field. Networking can often lead to job referrals and valuable insights.
c) Online Professional Network: Leverage platforms like LinkedIn, a reputable online professional network, to explore job opportunities that resonate with your skills and interests.
d) Online Job Platforms: Investigate prominent online job platforms in your region and submit applications for suitable positions considering both your prior experience and the newly acquired knowledge. e.g in UK the major job platforms are Reed, Indeed, CV library, Total Jobs, Linkedin.
While we may not offer placement services, we are here to support you in other ways. If you have any questions about the industry, job search strategies, or interview preparation, please dont hesitate to reach out. Remember that taking an active role in your job search process can lead to valuable experiences and opportunities.

Q19. How do I enrol in Uplatz video courses?
A19. To enroll, click on "Buy This Course," You will see this option at the top of the page.
a) Choose your payment method.
b) Stripe for any Credit or debit card from anywhere in the world.
c) PayPal for payments via PayPal account.
d) Choose PayUmoney if you are based in India.
e) Start learning: After payment, your course will be added to your profile in the student dashboard under "Video Courses".

Q20. How do I access my course after payment?
A20. Once you have made the payment on our website, you can access your course by clicking on the "My Courses" option in the main menu or by navigating to your profile, then the student dashboard, and finally selecting "Video Courses".

Q21. Can I get help from a tutor if I have doubts while learning from a video course?
A21. Tutor support is not available for our video course. If you believe you require assistance from a tutor, we recommend considering our live class option. Please contact our team for the most up-to-date availability. The pricing for live classes typically begins at USD 999 and may vary.
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