Salesforce Administrator (basic to advanced)Learn about salesforce Admins work hard to fight inefficiency and champion productivity.
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A Salesforce Admin is a business leader, deeply knowledgeable about how their company operates, intertwined in making all departments successful through process automations, and thus, integral to running a smooth and lean business.
Salesforce Admins work hard to fight inefficiency and champion productivity. They create awesome tools on any device – like easy¬ to ¬use dashboards, intelligent workflows and apps for any project.
For prospective Admins, the salesforce administrator training and certification is often the first step. As a widely recognized and accepted representation of an Admin’s skills it has become a standard requirement when hiring an Admin.
As we all know that there has been an exponential growth in Salesforce technology for the last years, and hence new job opportunities and careers have become possible. Job profiles like business analysts, consultants, Salesforce developers and Remote Salesforce Admins are these days very prevalent. These profiles are newer as compared to traditional IT profiles so explaining the roles and responsibilities to people outside of Salesforce is sometimes hard to explain, but at the same time we can’t deny that these profiles have made people and professionals successful.
To promote the efficiency and to increase the productivity, Remote Salesforce Administrator works really hard. They play a key role for tasks ranging from helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups etc.
There is a high demand for Remote Salesforce Administrators in the market. As mostly all the businesses are now moving their CRM to Salesforce so these businesses would need Salesforce Admins or we can say Remote Salesforce admins. Salesforce admins have great potential to make the business grow. And all the top companies are hiring certified Salesforce admins.
After completing this course you will be able to do declarative customization in Salesforce, build, and implement custom applications. You will master the concepts needed to become a Salesforce administrator and application builder.
Course/Topic - Salesforce Administrator (basic to advanced) - all lectures
In this lecture session we learn about signup process of salesforce and basic introduction of salesforce.
In this session we learn about salesforce administrator data models and also cover some other modules of salesforce.
In this lecture session we learn about data models and also cover types of objects in salesforce.
In this lecture session we learn about what is field, how we use data fields in salesforce and how many types of data fields there are.
In this lecture session we learn about salesforce and how many types of relationships that we can establish among objects.
In this lecture session we learn about how we record the master data and how we establish relationships in Salesforce.
In this lecture session we learn about new relationships and how we add credit cards in salesforce.
In this lecture session we learn about reports in salesforce and also cover types of reports in salesforce.
In this lecture session we learn about customer report types and also talk about tabular in salesforce.
In this lecture session we learn about data management in salesforce and also talk about tools used for data import and export.
In this lecture session we learn about salesforce fundamentals and also talk about marketing cloud and sales cloud.
In this lecture session we learn about salesforce process automation and also talk about overview and tools in salesforce.
In this lecture session we learn about workflow rules and regulation and also talk about automation processes.
In this lecture session we learn about classic letters head and also talk about how we create a new account.
In this lecture tutorial we learn about salesforce process automation and also talk about overview and approval process of salesforce.
In this lecture session we learn about salesforce flow building and also talk about enduring questions and objectives.
In this lecture session we learn about the process of building a workflow in salesforce.
In this lecture session we learn about overview of automation process of salesforce and validation of salesforces.
In this lecture session we learn about overview of salesforce process and WTC and WTL in salesforce.
In this lecture session we learn about how Salesforce provides multiple automation tools to automate your organization's repetitive business processes: Workflow, Process Builder, and Flow Builder, Approvals and also talk about case auto setup in brief.
In this lecture session we learn about salesforce. Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.
In this lecture session we learn about salesforce security model overview and also talk about features and importance of salesforce security model.
In this lecture session learn about salesforce security model and also talk about object level security in salesforce security model.
In this lecture session we learn about the salesforce security model and also talk about object level permission set and basic difference between permission set and profile.
In this lecture session we learn about salesforce security model record level security (OWD role hierarchy and also talk about sharing rules and manual sharing features in salesforce.
In this lecture session we learn about salesforce security model in record and also talk about features of record level security and sharing security model.
In this lecture session we learn about salesforce field level security in salesforce security model and also talk about features and importance of field level security.
• Learn how to use Salesforce Basics and its Tools.
• Learn how to use Salesforce Cloud and Force.com platform.
• Sales and Customer support fundamentals.
• Learn application customization, Data Validation, and Debugging.
• Learn how to design portals, Dashboards, and Report preparation.
• MVC architecture and SOQL.
Salesforce Admin (basic to advance) - Course Syllabus
• Types of Objects
o Standard Objects
o Custom Objects
• Types of Fields
o Standard Fields
o Custom Fields
• Types of Relationships
• Field Dependency
• Different types of Email templates
o HTML (using Letterhead)
o Custom (without using Letterhead)
• Custom application
• Console application
The Salesforce Administrator Certification ensures you know planning, production and measurement techniques needed to stand out from the competition.
Salesforce Administrators work with stakeholders to define system requirements and customize the platform. To put it simply, they enable users to get the most out of Salesforce technology. A Salesforce Admin best understands how to make the platform work for their company's goals.
Salesforce admin for short—is an operational role. Salesforce admins work with stakeholders to define processes and customize the Salesforce Platform. They help their company's users get the most out of Salesforce by making the platform work for specific user needs.
A Salesforce admin doesn't require coding as part of his daily job because he/she will be working within a team so that the team will have developers, and consultants, who will take care of coding part, but the admin has to decide, and they could decide only if they have coding knowledge.
The reality is that most employers are looking for experience. But there are absolutely opportunities for you to build your experience (and your resume) before you land your first paid Salesforce admin role.
Uplatz online training guarantees the participants to successfully go through the Salesforce Administrator Certification provided by Uplatz. Uplatz provides appropriate teaching and expertise training to equip the participants for implementing the learnt concepts in an organization.
Course Completion Certificate will be awarded by Uplatz upon successful completion of the Salesforce Administrator online course.
The Salesforce Administrator draws an average salary of $120,000 per year depending on their knowledge and hands-on experience.
Admin is a great place to start in Salesforce.highly-valued role in its own right, but it's also a great springboard into other careers within the ecosystem. Some of the best Developers and Architects around started out as great Admins.
All of this is because the large market growth means that jobs demanding Salesforce skills are growing fast across the board. According to an International Data Corporation study, the job demand is set to create 3.3 million jobs in the Salesforce ecosystem by 2022
The reality is that most employers are looking for experience. But there are absolutely opportunities for you to build your experience (and your resume) before you land your first paid Salesforce admin role
Senior Salesforce Administrator.
1. What is the full form of CRM?
The expansion of CRM is ‘Customer Relationship Management.’
2. Define CRM?
CRM is known as an application that helps to automate or digitize marketing functions. Using this software, companies plan to increase their profits and revenues. This method of incrementing revenue and profit is made by attracting customers, clients, and sales. The core concept of CRM is customer value.
3. Mention the four CRM initiatives?
The four CRM initiatives are:
• Customer acquisition
• Customer retention
• Customer churn
• Customer win-back
4. What is the difference between Salesforce.com and Force.com?
Both are comparatively the same but different only in their functionality.
• Salesforce.com helps to build CRM-functionality-based applications, For instance., an iPhone ‘app’ that stores contact details, makes phone calls, and has all the other standard functions of a phone.
• Force.com is used to modify a data model and a user interface, e.g., an Android OS environment that can build and run apps.
5. Mention the available portals in Salesforce?
Three types of portals are available in Salesforce.com:
• Customer portal
• Partner portal
• Self-service portal
6. Define Customer Portal?
The customer portal enables user to utilize the web capabilities of an ideal channel to deliver superior self-service.
7. Define Partner Portal?
The Partner portal allows the partner users to log in to Salesforce using separate website than used by non-partner users.
8. Define Self-service portal?
Customers are allowed to search for details about the organization using this portal.
9. Why do we use Tabs in Salesforce?
In Salesforce.com, a list of tabs is placed in the Tab menu. The Tabs are used to access an object’s data.
10. what are the types of tabs?
The three types of tabs are
• Custom tab
• Visualforce tab
• Web tab
11. Define Profile? Mention the types of Profiles available in Salesforce.
A profile is alike to settings and permissions in Salesforce. It is used to perform different functionalities that are defined by users. In another way to manage particular records.
12. What are the types of profiles in Salesforce?
The two types of profiles are:
• Standard profiles: Profiles created by Force.com
• Custom profiles: Profiles created by users
13. What is the option to delete or freeze users in Salesforce.com?
We cannot Delete a user in Salesforce.com, but there are options to deactivate the user by using the Freeze option.
14. What are the ways to save files, documents, and images in Salesforce.com?
We can save files, documents, and images in Salesforce.com as mentioned below:
• Google Drive
• Chatter Files
15. Mention the functions of a Roll-up Summary field?