Operations Bridge Reporter 10.x Essentials

This course provides students with the skills needed to install and deploy the Operations Bridge Reporter (OBR) 10.x software product. Students will also learn how to access and use the reports associated with this product. This course provides a hands-on experience in applying the fundamental and administrative concepts, principles, and methodologies available to manage, edit, and enhance the available OBR reports. You will also manage the configuration and deployment aspects of this best-in-class performance reporting solution for Operations Bridge, Application Performance Management (APM), and VMware vCenter. This course is recommended for individuals who are responsible for providing business service reporting, cross-technology domain reporting, and capacity management reports from Operations Bridge. The course is a mixture of lectures and hands-on labs. The hands-on labs use version 10.02 of the software.

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Course Objective

Upon successful completion of this course, you should be able to:

Use OBR to understand the relationship between the availability and performance metrics of the IT environment and their impact on business services
Use OBR to report cross-infrastructure elements residing in multiple technology domains
Use the out-of-the-box (OOTB) OBR reporting content packs (CPs)
Access OBR reports
Describe the role and intent for each of the OBR components
Manage OBR operations and reports
Administer OBR, add users, and generate reports
Install and configure the OBR components
Create basic OBR reports
Troubleshoot OBR

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Target Audience

This course is designed for:

Infrastructure architects/analysts
Performance engineers
Applications/services managers
IT operations managers

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Module 1: Course Overview

Course objectives
Class logistics
The lab environment
Additional course information
Course schedule

Module 1: Introduction and Overview

Course objectives
Administrative information
Participant introductions
Class logistics
Schedule
Virtual Room basics
Classroom virtual machines
Lab environment
Information about eBooks

Module 2: Operations Bridge Overview

Describe how IT organizations can transition from a cost function to a value creator
Describe the Operations Bridge approach to addressing those challenges
Describe the applications that comprise the Operations Bridge solution

Module 3: Operations Bridge Reporter Overview

Describe how OBR delivers value to organizations
Summarize the enabling technologies built into OBR
Enumerate the reporting features provided by OBR
List the components of an OBR deployment
Describe an OBR distributed deployment
List the sources that can provide topology data to OBR

Module 4: Navigating OBR Reports

Describe the purpose of the three primary OBR user interfaces
Access the OBR Administration console
Access SAP BO Central Management console
Access BI Launch Pad
Locate recently viewed items and your BO inbox
Populate and access your Favorites page
Access and navigate OBR reports in the BI Launch Pad
Use OBR reporting features to navigate and analyze data in reports
Specify BI Launch Pad preferences

Module 5: Reports for RUM and BPM

Analyze the health of applications and services using Real User Monitor (RUM) content pack reports
Analyze the health of applications and services using Business Process Manager (BPM) content pack reports

Module 6: Reports for Physical and Logical Systems

Describe the CPs related to system and virtualization management
Analyze the health of physical and logical systems, using system management-related reports
Analyze the health of virtualized environments using virtualizationrelated reports

Module 7: Reports for Networks

Describe the CPs related to network reporting
Analyze router and switch health using Network Performance CP reports
Analyze device health using Network Component Health CP reports
Analyze interface health using Network Interface Health CP reports

Module 8: Reports for Database Servers

Describe the CPs related MS SQL Server reporting
Analyze the health of MS SQL Servers using reports provided
Describe the CPs related Oracle Database reporting
Analyze the health of Oracle Databases using reports provided

Module 9: Reports for Application Servers

Describe the CPs related to WebLogic Application Server reporting
Analyze the health of WebLogic Application Servers using reports provided
Describe the CPs related to WebSphere Application Server reporting
Analyze the health of WebSphere Application Servers using reports provided

Module 10: Reports for Active Directory and Exchange

Describe the CPs related to Active Directory reporting
Analyze the health of Active Directory using reports provided
Describe the CPs related to Microsoft Exchange reporting
Analyze the health of Microsoft Exchange using reports provided

Module 11: Reports for OMi and OM

Describe the CPs related to OMi event metrics reporting
Analyze OMi event trends using reports provided
Describe the CPs related to OM message metrics reporting
Analyze OM message trends using reports provided

Module 12: OBR Architecture

Describe the OBR architecture, which allows for data collection, data summarization processing, data management, and reporting
List deployment scenarios for OBR
Explain CPs and the core packs

Module 13: OBR Content Packs • Describe OBR content packs

Explore the content packs available for OBR v10.0x

Module 14: Data Flow Monitoring

Monitor the collection framework
Model the data flow in OBR
Monitor the data flow in OBR
Manually run ABC data processing commands

Module 15: OBR Technology

Describe the user authentication methods supported
Replace the OBR self-signed certificate with a valid certificate
Set up certificate-based authentication
Explain the role of the RTSM in providing topology data to OBR
Explain the role and primary capabilities of SAP BusinessObjects
Explain the role and primary capabilities of Vertica

Module 16: OBR Installation and Configuration

Plan for an OBR installation
Install OBR
Configure OBR using the Configuration wizard
Install OBR content packs
Configure OBR data collections
Install a permanent OBR license

Module 17: Remote Collector Installation

Describe OBR Remote Collectors
Install and configure OBR Remote Collectors
Describe the data flow processing of OBR Remote Collectors
Troubleshoot the installation and configuration of OBR Remote Collectors

Module 18: OBR Sizing and Tuning

Estimate the load in records per hour generated by OBR
Estimate the server resources needed by OBR
Tune OBR data collectors
Tune OBR data processing
Plan to scale OBR to meet specific requirements

Mdule 19: OBR Administration

Manage OBR services
Manage OBR data processing
Manage OBR databases
Monitor OBR

Module 20: OBR Users and Reports

Make simple report customizations
Create OBR users in Business Objects (BO)
Create report outpu

Module 21: OBR Report Customization

Describe the components of the OBR Reporting Subsystem
Describe a BusinessObjects Universe
Explain the components of a Web Intelligence document
List the most common types of Universe objects
Create a new Web Intelligence document
Define queries within a Web Intelligence document
Add filters and prompts to a Web Intelligence document
Dsplay data in tabular and graphical formats

Module 22: OBR Disaster Recovery and High Availability

Set up backups for OBR
Backup and restore OBR
Describe how high availability is achieved for OBR components

Module 23: OBR Troubleshooting

Use OBR command-line utilities to troubleshoot OBR
Locate primary OBR log files
Adjust the logging level for OBR
Troubleshoot OBR data collection
Troubleshoot OBR data flow

Module 24: Migrating to OBR 10.x

Prepare for and complete the migration from SHR 9.x to OBR 10.x
Describe the process of migrating custom content from SHR 9.x to OBR 10.x
Migrate Performance Insight System Resource data to OBR

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Operations Bridge Reporter 10.x Essentials

Operations Bridge Reporter 10.x Essentials

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