This a highly practical course is designed to take an organization working in an ITIL environment through the steps to adopting DevOps and choice of a first value stream to work with. 

--------------------------------------------------------------------------------------

Course Objecttive

• Understand the key components of a successful DevOps business case
• Choose the first value stream to be worked on
• Perform a DevOps Readiness Assessment
• Understanding how Agile Users Stories and ITIL Change Management theory are compatible. 
• Be able to put together the right skillset for successful adoption
• Adapt an ITIL Release policy for a DevOps / automated environment

--------------------------------------------------------------------------------------

Course Description

Adopting DevOps in the ITIL Environment online course get started with DevOps and ITIL practices. Adopting DevOps in the ITIL Environment online course intention is to provide a foundation to implement DevOps and ITIL based practices.

Adopting DevOps in the ITIL Environment online course will allow the participants to understand the benefits of learning DevOps concepts.

Adopting DevOps in the ITIL Environment online course is ideally developed for IT project managers who wants to expertise in IT infrastructure library. 

In the Adopting DevOps in the ITIL Environment online training course, Uplatz provides an in-depth online training for the participants or learners to gain knowledge and able to adopt and use Devops practices. Uplatz provides appropriate teaching and expertise training to equip the participants for implementing the learnt concepts in an enterprise.

Adopting DevOps in the ITIL Environment online training course curriculum covers DevOps practices, policies for ITSM processes, transition to integration.

With the help of Adopting DevOps in the ITIL Environment online course, the learners can discover:

• Inhouse Terminology and concepts related to the Adopting DevOps in the ITIL Environment 

• Recognize and decide which ITIL processes are considered vital in a DevOps environment

• Describe new policy areas that apply for ITSM processes in DevOps environments

• Explain how to measure processes in automated DevOps environments

Uplatz provides an in-depth training to the learners to accelerate their knowledge and skill set required for an ITIL administrator.
--------------------------------------------------------------------------------------
Target Audience

App Dev teams, Service Mgmt teams, IT leadership, IT project managers plus potentially Business Analysts, Testers, Security  

--------------------------------------------------------------------------------------

• Definitions & Perceptions:  Giving us a common lexicon for the course and exploring current perceptions of DevOps and ITIL.

• Case Study – Introduction to Global Appliance Supply Company – Includes a SWOT analysis focused on DevOps adoption.

• Business Case and Value Stream – The business case for DevOps incorporating the measures by which success will be judged.  Choosing the first value stream to be worked on.

• Stakeholder Management – identifying the key stakeholders in adopting DevOps and levels of commitment needed.

• DevOps Readiness Assessment – a lower level look at the individual requirements for the successful adoption.

• Time to Value – Understanding how Agile Users Stories and ITIL Change Management theory are compatible. 

• DevOps Team Structure – putting together the right people from a diverse group of candidates.

• Release and Change – adaption of a standard ITIL Release policy for a DevOps / automated environment.

• Tooling – exploring the concept of a tool chain and choosing the correct set for our scenario.

• Further integration – Following the success of our first value stream how can we apply DevOps concepts elsewhere in the lifecycle?   

• Adaption for Future Value Streams – taking the rejected value streams from exercise 3 and thinking about how we could make them work.

--------------------------------------------------------------------------------------