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Jira and Confluence

Master Jira and Confluence from scratch to pro—learn agile project tracking, workflows, test management, plugins, and administration skills.
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Save 72% Offer ends on 31-Dec-2025
Course Duration: 24 Hours
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About the Course: Jira and Confluence (Beginner to Advanced)

The Jira and Confluence (Beginner to Advanced) course is a comprehensive, self-paced training program designed to equip professionals with the practical knowledge and hands-on skills needed to manage software development projects, enhance team collaboration, and streamline issue tracking using Atlassian’s leading tools—Jira and Confluence.

This course is ideal for individuals and teams working in software development, IT operations, business analysis, QA, and agile project management. Whether you are a developer managing sprints, a tester tracking bugs, a scrum master facilitating agile ceremonies, a project manager overseeing timelines and deliverables, or an admin responsible for tool configuration and governance—this course has something for you.

By the end of this course, you’ll have developed a thorough understanding of how to use Jira and Confluence effectively to support agile methodologies, improve visibility and collaboration across teams, and automate complex workflows. You'll gain the confidence to take on real-world project and product management challenges using the same tools trusted by thousands of high-performing teams worldwide.

What You Will Learn

This course goes beyond just the basics. It offers a hands-on, immersive learning experience that starts with foundational knowledge and gradually builds up to advanced functionalities. You will learn how to set up and configure Jira and Confluence from scratch, understand how they work together, and tailor them to suit various project environments and workflows.

In Jira, you will explore:

  • Project creation and administration
  • Agile board setup (Scrum and Kanban)
  • Workflow customization
  • Issue types and schemes
  • User and permission management
  • Automation rules
  • Advanced reporting and dashboard creation
  • Integration with test management and CI/CD tools

In Confluence, you’ll dive into:

  • Space and page management
  • Collaboration tools and macros
  • Documentation best practices
  • Blueprint templates
  • Permission settings
  • Integration with Jira for live project tracking and reporting
  • Use of Confluence as a knowledge base or internal wiki

You will also work with popular plugins and apps from the Atlassian Marketplace, explore basic scripting concepts using tools like ScriptRunner, and learn how to handle upgrades, migrations, and troubleshooting in an enterprise setup.

How to Use This Course

This course is structured in a modular format, allowing you to learn at your own pace. You can follow it sequentially or jump into specific sections based on your role, current skill level, or project needs. If you are completely new to Jira and Confluence, we recommend starting with the foundational modules and progressing through the more advanced topics in order. If you’re an experienced user looking to enhance specific skills—such as automation or integrations—you can go directly to those focused modules.

Here’s how to get the most out of this course:

  1. Set Clear Goals:
    Begin by identifying what you want to achieve with Jira and Confluence. Are you aiming to improve team reporting? Automate workflows? Build a company knowledge base? Your goals will guide your focus throughout the course.
  2. Use Real-World Projects:
    If possible, apply what you learn in a test environment or in your actual projects. Hands-on practice is key to mastering these tools. The course includes real-life configuration scenarios to help bridge the gap between theory and practice.
  3. Practice as You Go:
    After watching each lesson, replicate the steps in your own Jira or Confluence instance. Many learners create a sandbox environment using Atlassian’s free tier to experiment safely.
  4. Make Notes & Bookmark Key Topics:
    The platform allows bookmarking lessons and making notes. Use this to flag content you might want to revisit or refer back to during work tasks.
  5. Complete All Exercises:
    Throughout the course, you’ll find quizzes, checklists, and practical tasks to reinforce what you’ve learned. Don’t skip these—they’re designed to help you internalize the content and assess your understanding.
  6. Engage with the Community:
    If the course platform includes a forum or discussion group, actively participate. Asking questions, sharing your progress, and helping others can deepen your learning.
  7. Update Your Knowledge Periodically:
    Atlassian tools are frequently updated. Check back to see if new modules or bonus content have been added. Staying current with updates ensures your skills remain relevant.

Why This Course Stands Out

Unlike many basic tutorials that only skim the surface, this course offers a deep dive into both tools and their synergy. It emphasizes real-world application and provides in-depth guidance on how Jira and Confluence are used together in professional environments. The lessons are led by experienced professionals who have implemented and managed these tools in enterprise settings. The instructional videos are clear, detailed, and designed to simulate practical, on-the-job experiences.

Moreover, the course covers key topics that are often left out of other training programs—such as plugin selection and configuration, Jira-Confluence integration strategies, migration best practices, and performance optimization tips. These insights can be especially valuable if you're responsible for maintaining or scaling these tools within your organization.

Who This Course is For

This course is suitable for:

  • Project Managers and Product Owners looking to manage agile projects and track progress efficiently
  • Scrum Masters who want to streamline sprint planning and team collaboration
  • Developers and Testers aiming to integrate Jira into their development pipelines
  • Confluence Content Creators and Admins tasked with building internal documentation systems
  • System Administrators and DevOps Engineers configuring Jira and Confluence in complex environments
  • Business Analysts and Stakeholders who want to improve their visibility into project timelines and outcomes

Whether you're preparing for a role that requires Jira/Confluence expertise or want to bring structure and agility to your current team, this course gives you the skills, knowledge, and confidence to succeed.

Get ready to unlock the full potential of Jira and Confluence—and empower your teams with the tools to plan, build, and deliver better software.

Course Objectives Back to Top

By the end of this course, learners will be able to:

  1. Set up and configure Jira projects, issue types, fields, and screen schemes.
  2. Understand the structure of workflows, validations, and conditions.
  3. Build agile boards (Scrum and Kanban), filters, and interactive dashboards.
  4. Administer Jira environments, manage plugins, and configure permissions.
  5. Work with test management tools like Xray, Zephyr, and scripting with ScriptRunner and SIL.
  6. Plan Jira upgrades, troubleshoot errors, and perform data center migrations.
  7. Create and manage collaborative documentation in Confluence.
  8. Use Confluence plugins such as Draw.io, Comala, and PlantUML.
Course Syllabus Back to Top

Course Syllabus

  1. Jira Overview and Project Creation
  2. Understanding Schemas and Fields
  3. Admin Console and Project Configurations
  4. Screen Schema and Priority Schema Concepts
  5. Associating Screen Schema with Issue Type
  6. Basics of Workflow Creation
  7. Condition Validations and Workflow Deep Dive
  8. Filters and Dashboards – Part 1 & 2
  9. Scrum and Kanban Boards
  10. Agile Methodology (Scrum & Kanban)
  11. Board Creation
  12. Jira Admin Roles and Responsibilities
  13. Jira Environment and Product Info
  14. Plugins: Structure, JSU, EazyBI, Power Scripts, SIL Scripts, ScriptRunner (Groovy), Xray, Zephyr, and other test tools
  15. Jira Service Management – Introduction & Features
  16. Request Types, Refined Forms, and Email Settings
  17. JSM Plugins: Refined, Feature Bundle
  18. Jira Data Center Version Upgrade
  19. Upgrade Planning and Linux Server Files/Folders
  20. Troubleshooting Upgrade Errors
  21. Jira Migrations & CMJ Plugin Usage
  22. Introduction to Confluence
  23. Confluence Plugins: Comala, Teams, PlantUML, Draw.io
  24. Confluence Upgrade Steps
  25. Best Practices for Jira Admins
  26. Jira and Confluence Interview Questions
Certification Back to Top

Upon successful completion of the Jira and Confluence course, learners will receive a Course Completion Certificate from Uplatz, acknowledging their comprehensive knowledge of project management and team collaboration with Atlassian tools.

This certification is a strong credential for those seeking roles in agile project management, product delivery, QA, DevOps, or IT support, where Jira and Confluence expertise is in high demand.

Additionally, this course prepares you with the practical knowledge needed to pursue Atlassian certification exams, such as Jira Project Administrator or Jira Administrator certification tracks.

Career & Jobs Back to Top

With companies increasingly adopting agile workflows, Jira and Confluence skills are among the top requirements for modern tech teams. Completing this course positions you for specialized roles in agile delivery and administration.

Career Opportunities After This Course

  1. Jira Administrator
  2. Jira Project Manager / Coordinator
  3. Agile Scrum Master (Jira Specialist)
  4. Confluence Admin or Knowledge Manager
  5. QA Engineer (Test Management with Jira/Xray)
  6. DevOps Engineer using Jira & Confluence
  7. Product Owner using Agile Tools
  8. Atlassian Tools Consultant or Support Analyst

Industries Hiring Jira & Confluence Experts

  • IT & Software Development
  • E-commerce & Startups
  • Banking and Financial Services
  • Healthcare Tech
  • Consulting Firms
  • Government Projects & Defense Tech
  • Education & EdTech
Interview Questions Back to Top

1. What is Jira used for in agile project management?

Jira is used to track issues, bugs, user stories, tasks, and project progress. It supports Scrum and Kanban methodologies with custom workflows.

2. What are screen schemes in Jira?
Screen schemes define which screens (create, view, edit) are shown for each issue operation. They are mapped to issue type screen schemes for granular control.

3. How is Jira different from Confluence?
Jira is a task and project management tool; Confluence is a collaboration and documentation platform. They integrate to link tasks with documentation seamlessly.

4. What are common plugins used in Jira?
Popular plugins include ScriptRunner, JSU Automation Suite, Structure, Power Scripts, Xray (test management), Zephyr, and EazyBI (reporting).

5. What is ScriptRunner in Jira?
ScriptRunner allows custom scripts in Groovy to automate Jira tasks, create listeners, conditions, validators, and post-functions.

6. How do you migrate Jira projects?
You can use the CMJ (Configuration Manager for Jira) plugin to export/import project configurations, schemes, and issues between instances.

7. What are Jira Service Management features?
JSM supports request queues, SLAs, forms, email channels, automation, and integration with knowledge bases for ITSM.

8. How do you handle upgrade errors in Jira Data Center?
Review logs, backup configs, validate app compatibility, ensure required files/folders are in place on Linux servers, and follow Atlassian upgrade guides.

9. What are Draw.io and Comala used for in Confluence?
Draw.io is used for diagrams; Comala enables document approval workflows within Confluence pages.

10. What are best practices for Jira administrators?
Maintain clean configurations, use shared schemes wisely, implement version control for scripts, document customizations, and monitor performance logs.

Course Quiz Back to Top
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Q1. What are the payment options? A1. We have multiple payment options: 1) Book your course on our webiste by clicking on Buy this course button on top right of this course page 2) Pay via Invoice using any credit or debit card 3) Pay to our UK or India bank account 4) If your HR or employer is making the payment, then we can send them an invoice to pay. Q2. Will I get certificate? A2. Yes, you will receive course completion certificate from Uplatz confirming that you have completed this course with Uplatz. Once you complete your learning please submit this for to request for your certificate https://training.uplatz.com/certificate-request.php Q3. How long is the course access? A3. All our video courses comes with lifetime access. Once you purchase a video course with Uplatz you have lifetime access to the course i.e. forever. You can access your course any time via our website and/or mobile app and learn at your own convenience. Q4. Are the videos downloadable? A4. Video courses cannot be downloaded, but you have lifetime access to any video course you purchase on our website. You will be able to play the videos on our our website and mobile app. Q5. Do you take exam? Do I need to pass exam? How to book exam? A5. We do not take exam as part of the our training programs whether it is video course or live online class. These courses are professional courses and are offered to upskill and move on in the career ladder. However if there is an associated exam to the subject you are learning with us then you need to contact the relevant examination authority for booking your exam. Q6. Can I get study material with the course? A6. The study material might or might not be available for this course. Please note that though we strive to provide you the best materials but we cannot guarantee the exact study material that is mentioned anywhere within the lecture videos. Please submit study material request using the form https://training.uplatz.com/study-material-request.php Q7. What is your refund policy? A7. Please refer to our Refund policy mentioned on our website, here is the link to Uplatz refund policy https://training.uplatz.com/refund-and-cancellation-policy.php Q8. Do you provide any discounts? A8. We run promotions and discounts from time to time, we suggest you to register on our website so you can receive our emails related to promotions and offers. Q9. What are overview courses? A9. Overview courses are 1-2 hours short to help you decide if you want to go for the full course on that particular subject. Uplatz overview courses are either free or minimally charged such as GBP 1 / USD 2 / EUR 2 / INR 100 Q10. What are individual courses? A10. Individual courses are simply our video courses available on Uplatz website and app across more than 300 technologies. Each course varies in duration from 5 hours uptop 150 hours. Check all our courses here https://training.uplatz.com/online-it-courses.php?search=individual Q11. What are bundle courses? A11. Bundle courses offered by Uplatz are combo of 2 or more video courses. We have Bundle up the similar technologies together in Bundles so offer you better value in pricing and give you an enhaced learning experience. Check all Bundle courses here https://training.uplatz.com/online-it-courses.php?search=bundle Q12. What are Career Path programs? A12. Career Path programs are our comprehensive learning package of video course. These are combined in a way by keeping in mind the career you would like to aim after doing career path program. Career path programs ranges from 100 hours to 600 hours and covers wide variety of courses for you to become an expert on those technologies. Check all Career Path Programs here https://training.uplatz.com/online-it-courses.php?career_path_courses=done Q13. What are Learning Path programs? A13. Learning Path programs are dedicated courses designed by SAP professionals to start and enhance their career in an SAP domain. It covers from basic to advance level of all courses across each business function. These programs are available across SAP finance, SAP Logistics, SAP HR, SAP succcessfactors, SAP Technical, SAP Sales, SAP S/4HANA and many more Check all Learning path here https://training.uplatz.com/online-it-courses.php?learning_path_courses=done Q14. What are Premium Career tracks? A14. Premium Career tracks are programs consisting of video courses that lead to skills required by C-suite executives such as CEO, CTO, CFO, and so on. These programs will help you gain knowledge and acumen to become a senior management executive. Q15. How unlimited subscription works? A15. Uplatz offers 2 types of unlimited subscription, Monthly and Yearly. Our monthly subscription give you unlimited access to our more than 300 video courses with 6000 hours of learning content. The plan renews each month. Minimum committment is for 1 year, you can cancel anytime after 1 year of enrolment. Our yearly subscription gives you unlimited access to our more than 300 video courses with 6000 hours of learning content. The plan renews every year. Minimum committment is for 1 year, you can cancel the plan anytime after 1 year. Check our monthly and yearly subscription here https://training.uplatz.com/online-it-courses.php?search=subscription Q16. Do you provide software access with video course? A16. Software access can be purchased seperately at an additional cost. The cost varies from course to course but is generally in between GBP 20 to GBP 40 per month. Q17. Does your course guarantee a job? A17. Our course is designed to provide you with a solid foundation in the subject and equip you with valuable skills. While the course is a significant step toward your career goals, its important to note that the job market can vary, and some positions might require additional certifications or experience. Remember that the job landscape is constantly evolving. We encourage you to continue learning and stay updated on industry trends even after completing the course. Many successful professionals combine formal education with ongoing self-improvement to excel in their careers. We are here to support you in your journey! Q18. Do you provide placement services? A18. While our course is designed to provide you with a comprehensive understanding of the subject, we currently do not offer placement services as part of the course package. Our main focus is on delivering high-quality education and equipping you with essential skills in this field. However, we understand that finding job opportunities is a crucial aspect of your career journey. We recommend exploring various avenues to enhance your job search: a) Career Counseling: Seek guidance from career counselors who can provide personalized advice and help you tailor your job search strategy. b) Networking: Attend industry events, workshops, and conferences to build connections with professionals in your field. Networking can often lead to job referrals and valuable insights. c) Online Professional Network: Leverage platforms like LinkedIn, a reputable online professional network, to explore job opportunities that resonate with your skills and interests. d) Online Job Platforms: Investigate prominent online job platforms in your region and submit applications for suitable positions considering both your prior experience and the newly acquired knowledge. e.g in UK the major job platforms are Reed, Indeed, CV library, Total Jobs, Linkedin. While we may not offer placement services, we are here to support you in other ways. If you have any questions about the industry, job search strategies, or interview preparation, please dont hesitate to reach out. Remember that taking an active role in your job search process can lead to valuable experiences and opportunities. Q19. How do I enrol in Uplatz video courses? A19. To enroll, click on "Buy This Course," You will see this option at the top of the page. a) Choose your payment method. b) Stripe for any Credit or debit card from anywhere in the world. c) PayPal for payments via PayPal account. d) Choose PayUmoney if you are based in India. e) Start learning: After payment, your course will be added to your profile in the student dashboard under "Video Courses". Q20. How do I access my course after payment? A20. Once you have made the payment on our website, you can access your course by clicking on the "My Courses" option in the main menu or by navigating to your profile, then the student dashboard, and finally selecting "Video Courses". Q21. Can I get help from a tutor if I have doubts while learning from a video course? A21. Tutor support is not available for our video course. If you believe you require assistance from a tutor, we recommend considering our live class option. Please contact our team for the most up-to-date availability. The pricing for live classes typically begins at USD 999 and may vary.

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