+44 7459 302492
support@uplatz.com
( 360 Students )
Jira and Confluence
Master Jira and Confluence from scratch to pro—learn agile project tracking, workflows, test management, plugins, and administration skills.Preview Jira and Confluence course
View Course Curriculum Price Match Guarantee Full Lifetime Access Access on any Device Technical Support Secure Checkout Course Completion Certificate
82% Started a new career
BUY THIS COURSE (USD 17 USD 41 )-
92% Got a pay increase and promotion
Students also bought -
-
- Product Management
- 2 Hours
- USD 17
- 33 Learners
-
- Project Management Fundamentals
- 2 Hours
- USD 17
- 387 Learners
-
- Premium Career Track - Chief Product Officer (CPO)
- 150 Hours
- USD 55
- 355 Learners
About the Course: Jira and Confluence (Beginner to Advanced)
The Jira and Confluence (Beginner to Advanced) course is a comprehensive, self-paced training program designed to equip professionals with the practical knowledge and hands-on skills needed to manage software development projects, enhance team collaboration, and streamline issue tracking using Atlassian’s leading tools—Jira and Confluence.
This course is ideal for individuals and teams working in software development, IT operations, business analysis, QA, and agile project management. Whether you are a developer managing sprints, a tester tracking bugs, a scrum master facilitating agile ceremonies, a project manager overseeing timelines and deliverables, or an admin responsible for tool configuration and governance—this course has something for you.
By the end of this course, you’ll have developed a thorough understanding of how to use Jira and Confluence effectively to support agile methodologies, improve visibility and collaboration across teams, and automate complex workflows. You'll gain the confidence to take on real-world project and product management challenges using the same tools trusted by thousands of high-performing teams worldwide.
What You Will Learn
This course goes beyond just the basics. It offers a hands-on, immersive learning experience that starts with foundational knowledge and gradually builds up to advanced functionalities. You will learn how to set up and configure Jira and Confluence from scratch, understand how they work together, and tailor them to suit various project environments and workflows.
In Jira, you will explore:
- Project creation and administration
- Agile board setup (Scrum and Kanban)
- Workflow customization
- Issue types and schemes
- User and permission management
- Automation rules
- Advanced reporting and dashboard creation
- Integration with test management and CI/CD tools
In Confluence, you’ll dive into:
- Space and page management
- Collaboration tools and macros
- Documentation best practices
- Blueprint templates
- Permission settings
- Integration with Jira for live project tracking and reporting
- Use of Confluence as a knowledge base or internal wiki
You will also work with popular plugins and apps from the Atlassian Marketplace, explore basic scripting concepts using tools like ScriptRunner, and learn how to handle upgrades, migrations, and troubleshooting in an enterprise setup.
How to Use This Course
This course is structured in a modular format, allowing you to learn at your own pace. You can follow it sequentially or jump into specific sections based on your role, current skill level, or project needs. If you are completely new to Jira and Confluence, we recommend starting with the foundational modules and progressing through the more advanced topics in order. If you’re an experienced user looking to enhance specific skills—such as automation or integrations—you can go directly to those focused modules.
Here’s how to get the most out of this course:
- Set Clear Goals:
Begin by identifying what you want to achieve with Jira and Confluence. Are you aiming to improve team reporting? Automate workflows? Build a company knowledge base? Your goals will guide your focus throughout the course. - Use Real-World Projects:
If possible, apply what you learn in a test environment or in your actual projects. Hands-on practice is key to mastering these tools. The course includes real-life configuration scenarios to help bridge the gap between theory and practice. - Practice as You Go:
After watching each lesson, replicate the steps in your own Jira or Confluence instance. Many learners create a sandbox environment using Atlassian’s free tier to experiment safely. - Make Notes & Bookmark Key Topics:
The platform allows bookmarking lessons and making notes. Use this to flag content you might want to revisit or refer back to during work tasks. - Complete All Exercises:
Throughout the course, you’ll find quizzes, checklists, and practical tasks to reinforce what you’ve learned. Don’t skip these—they’re designed to help you internalize the content and assess your understanding. - Engage with the Community:
If the course platform includes a forum or discussion group, actively participate. Asking questions, sharing your progress, and helping others can deepen your learning. - Update Your Knowledge Periodically:
Atlassian tools are frequently updated. Check back to see if new modules or bonus content have been added. Staying current with updates ensures your skills remain relevant.
Why This Course Stands Out
Unlike many basic tutorials that only skim the surface, this course offers a deep dive into both tools and their synergy. It emphasizes real-world application and provides in-depth guidance on how Jira and Confluence are used together in professional environments. The lessons are led by experienced professionals who have implemented and managed these tools in enterprise settings. The instructional videos are clear, detailed, and designed to simulate practical, on-the-job experiences.
Moreover, the course covers key topics that are often left out of other training programs—such as plugin selection and configuration, Jira-Confluence integration strategies, migration best practices, and performance optimization tips. These insights can be especially valuable if you're responsible for maintaining or scaling these tools within your organization.
Who This Course is For
This course is suitable for:
- Project Managers and Product Owners looking to manage agile projects and track progress efficiently
- Scrum Masters who want to streamline sprint planning and team collaboration
- Developers and Testers aiming to integrate Jira into their development pipelines
- Confluence Content Creators and Admins tasked with building internal documentation systems
- System Administrators and DevOps Engineers configuring Jira and Confluence in complex environments
- Business Analysts and Stakeholders who want to improve their visibility into project timelines and outcomes
Whether you're preparing for a role that requires Jira/Confluence expertise or want to bring structure and agility to your current team, this course gives you the skills, knowledge, and confidence to succeed.
Get ready to unlock the full potential of Jira and Confluence—and empower your teams with the tools to plan, build, and deliver better software.
Course/Topic 1 - Course access through Google Drive
-
Google Drive
-
Google Drive
By the end of this course, learners will be able to:
- Set up and configure Jira projects, issue types, fields, and screen schemes.
- Understand the structure of workflows, validations, and conditions.
- Build agile boards (Scrum and Kanban), filters, and interactive dashboards.
- Administer Jira environments, manage plugins, and configure permissions.
- Work with test management tools like Xray, Zephyr, and scripting with ScriptRunner and SIL.
- Plan Jira upgrades, troubleshoot errors, and perform data center migrations.
- Create and manage collaborative documentation in Confluence.
- Use Confluence plugins such as Draw.io, Comala, and PlantUML.
Course Syllabus
- Jira Overview and Project Creation
- Understanding Schemas and Fields
- Admin Console and Project Configurations
- Screen Schema and Priority Schema Concepts
- Associating Screen Schema with Issue Type
- Basics of Workflow Creation
- Condition Validations and Workflow Deep Dive
- Filters and Dashboards – Part 1 & 2
- Scrum and Kanban Boards
- Agile Methodology (Scrum & Kanban)
- Board Creation
- Jira Admin Roles and Responsibilities
- Jira Environment and Product Info
- Plugins: Structure, JSU, EazyBI, Power Scripts, SIL Scripts, ScriptRunner (Groovy), Xray, Zephyr, and other test tools
- Jira Service Management – Introduction & Features
- Request Types, Refined Forms, and Email Settings
- JSM Plugins: Refined, Feature Bundle
- Jira Data Center Version Upgrade
- Upgrade Planning and Linux Server Files/Folders
- Troubleshooting Upgrade Errors
- Jira Migrations & CMJ Plugin Usage
- Introduction to Confluence
- Confluence Plugins: Comala, Teams, PlantUML, Draw.io
- Confluence Upgrade Steps
- Best Practices for Jira Admins
- Jira and Confluence Interview Questions
Upon successful completion of the Jira and Confluence course, learners will receive a Course Completion Certificate from Uplatz, acknowledging their comprehensive knowledge of project management and team collaboration with Atlassian tools.
This certification is a strong credential for those seeking roles in agile project management, product delivery, QA, DevOps, or IT support, where Jira and Confluence expertise is in high demand.
Additionally, this course prepares you with the practical knowledge needed to pursue Atlassian certification exams, such as Jira Project Administrator or Jira Administrator certification tracks.
With companies increasingly adopting agile workflows, Jira and Confluence skills are among the top requirements for modern tech teams. Completing this course positions you for specialized roles in agile delivery and administration.
Career Opportunities After This Course
- Jira Administrator
- Jira Project Manager / Coordinator
- Agile Scrum Master (Jira Specialist)
- Confluence Admin or Knowledge Manager
- QA Engineer (Test Management with Jira/Xray)
- DevOps Engineer using Jira & Confluence
- Product Owner using Agile Tools
- Atlassian Tools Consultant or Support Analyst
Industries Hiring Jira & Confluence Experts
- IT & Software Development
- E-commerce & Startups
- Banking and Financial Services
- Healthcare Tech
- Consulting Firms
- Government Projects & Defense Tech
- Education & EdTech
1. What is Jira used for in agile project management?
Jira is used to track issues, bugs, user stories, tasks, and project progress. It supports Scrum and Kanban methodologies with custom workflows.
2. What are screen schemes in Jira?
Screen schemes define which screens (create, view, edit) are shown for each issue operation. They are mapped to issue type screen schemes for granular control.
3. How is Jira different from Confluence?
Jira is a task and project management tool; Confluence is a collaboration and documentation platform. They integrate to link tasks with documentation seamlessly.
4. What are common plugins used in Jira?
Popular plugins include ScriptRunner, JSU Automation Suite, Structure, Power Scripts, Xray (test management), Zephyr, and EazyBI (reporting).
5. What is ScriptRunner in Jira?
ScriptRunner allows custom scripts in Groovy to automate Jira tasks, create listeners, conditions, validators, and post-functions.
6. How do you migrate Jira projects?
You can use the CMJ (Configuration Manager for Jira) plugin to export/import project configurations, schemes, and issues between instances.
7. What are Jira Service Management features?
JSM supports request queues, SLAs, forms, email channels, automation, and integration with knowledge bases for ITSM.
8. How do you handle upgrade errors in Jira Data Center?
Review logs, backup configs, validate app compatibility, ensure required files/folders are in place on Linux servers, and follow Atlassian upgrade guides.
9. What are Draw.io and Comala used for in Confluence?
Draw.io is used for diagrams; Comala enables document approval workflows within Confluence pages.
10. What are best practices for Jira administrators?
Maintain clean configurations, use shared schemes wisely, implement version control for scripts, document customizations, and monitor performance logs.