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Premium Career Track - Chief Human Resources Officer (CHRO)

Mastering Leadership Excellence: Empowering HR Leaders for Strategic Impact. Learn skills to become CHRO and manage HR processes of your organization.
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Course Duration: 200 Hours
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This Premium Career Track - Chief Human Resources Officer (CHRO) program by Uplatz includes the following courses:
 
1. SAP HCM (Human Capital Management)
2. SAP HCM (basic to advanced)
3. SAP SuccessFactors Employee Central
4. SAP SuccessFactors Employee Central (end-to-end)
5. SAP SuccessFactors Recruiting (RCM) and HXM Talent Management
6. SAP SuccessFactors Onboarding 2.0
7. SAP SuccessFactors Performance and Goals
8. SAP SuccessFactors Compensation
9. SAP SuccessFactors Succession and Development
10. Leadership and Management

 

The Chief Human Resources Officer (CHRO), also commonly known as the Chief People Officer (CPO) or Chief Talent Officer (CTO), is a senior executive responsible for overseeing all aspects of an organization's human resources function. The CHRO plays a crucial role in shaping the organization's culture, talent strategy, and employee experience. Here are their key roles and responsibilities:

  1. Strategic Leadership: The CHRO works closely with the CEO and other members of the executive team to develop and implement HR strategies that align with the organization's goals, mission, and values. They provide strategic guidance on workforce planning, talent acquisition, talent development, and organizational design.

  2. Talent Acquisition and Management: The CHRO oversees the recruitment, selection, and onboarding of talent across the organization. They develop strategies to attract and retain top talent, build employer brand reputation, and ensure a diverse and inclusive workforce. The CHRO also manages succession planning and leadership development programs to cultivate future leaders within the organization.

  3. Employee Engagement and Culture: The CHRO is responsible for fostering a positive workplace culture and employee engagement initiatives. They develop programs to enhance employee morale, motivation, and satisfaction, and promote a culture of collaboration, innovation, and continuous improvement. The CHRO also ensures that the organization's values and culture are reflected in its policies, practices, and behavior.

  4. Performance Management: The CHRO oversees performance management processes, including goal setting, performance reviews, and feedback mechanisms. They establish performance metrics and benchmarks to assess individual and organizational performance, identify areas for improvement, and recognize and reward high performers.

  5. Employee Relations and Compliance: The CHRO manages employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures. They ensure compliance with labor laws, regulations, and internal policies, and mitigate legal risks related to employment practices. The CHRO also oversees diversity, equity, and inclusion initiatives to promote a fair and equitable workplace for all employees.

  6. Compensation and Benefits: The CHRO leads compensation and benefits strategy, including salary structures, incentive programs, and employee benefits packages. They benchmark compensation practices against industry standards and market trends to ensure competitive pay and total rewards offerings that attract and retain top talent.

  7. Learning and Development: The CHRO oversees learning and development initiatives to enhance employee skills, competencies, and capabilities. They identify training needs, develop learning programs, and provide opportunities for professional growth and career advancement. The CHRO also promotes a culture of continuous learning and knowledge sharing within the organization.

  8. HR Technology and Analytics: The CHRO leverages technology and data analytics to optimize HR processes, improve decision-making, and drive business outcomes. They oversee the selection, implementation, and integration of HR technology systems such as HRIS, ATS, and LMS platforms, and use data analytics to measure HR performance, track key metrics, and identify trends and insights.

  9. Change Management and Organizational Development: The CHRO leads change management initiatives to support organizational transformation, mergers and acquisitions, and other strategic initiatives. They develop change management plans, communicate effectively with stakeholders, and facilitate transition processes to minimize disruption and maximize employee engagement and adoption.

  10. Board and Stakeholder Engagement: The CHRO interacts with the board of directors, shareholders, and other stakeholders to provide updates on HR initiatives, report on key metrics and performance indicators, and address any HR-related concerns or issues. They serve as a trusted advisor to senior leadership and advocate for HR priorities and investments that support the organization's long-term success.

The CHRO plays a critical role in driving organizational performance, fostering a positive work environment, and ensuring that the organization attracts, develops, and retains top talent to achieve its strategic objectives. They are strategic business partners who contribute to the overall success and sustainability of the organization.

Course/Topic 1 - SAP HCM - all lectures

  • In this Video you will learn about Organization Management and its elements. You will also learn how to set up org structure in SAP HCM process.

    • 43:44
  • In this lecture video session we learn about organisation management and also cover creation of folder transaction codes on SAP access.

    • 55:41
  • In this lecture session we learn about setup number assignment for all plan versions in organisation management in SAP.

    • 26:55
  • In this lecture session we learn about simple maintenance and also cover two ways in which we can create SAP HCM structure.

    • 37:55
  • In this lecture session we learn about expert mode structure and also cover types of structure present in SAP HCM.

    • 30:54
  • In this lecture session we learn about expert mode and also cover how we create the object in expert mode.

    • 33:00
  • In this lecture session we learn about structure display and maintenance and organisation structure with work centers.

    • 45:33
  • In this lecture session we learn about master data structure and also learn about enterprise structure in SAP HCM.

    • 38:48
  • In this lecture session we learn about how we create name affixes and also cover creating possible academic tiles in HCM.

    • 34:12
  • Personal Administration - Part 3- In this lecture video we learn about infotype and sub info type in SAP HCM.

    • 39:12
  • In this lecture session we learn about contractual and corporate agreement in SAP HCM.

    • 55:45
  • In this lecture session we learn about organisation data in SAP and also talk about master data maintenance.

    • 49:39
  • In this lecture session we learn about performance assistants and also cover education and training.

    • 40:51
  • In this lecture session we learn about p-30 maintenance and also talk about display and personal files.

    • 28:28
  • In this lecture session we learn about workforce requirements and advertisement in SAP HCM.

    • 48:22
  • In this lecture video we learn how to create a short profile in SAP HCM and also talk about all the steps of creating a short profile.

    • 32:35
  • In this lecture session we learn about how we manage the initial data in recruitment.

    • 26:51
  • In this lecture session we learn about enterprise compensation management in SAP HCM and also talk about enterprise compensation management.

    • 28:30
  • In this lecture session we learn about compensation management and also cover compensation areas.

    • 40:52
  • In this lecture session we learn about guidelines and also cover calculating methods in SAP HCM.

    • 49:46
  • In this video session we learn about benefits models and also talk about health plans, insurance plans and saving plans in SAP HCM.

    • 17:40
  • In this lecture session we learn about flexible benefits scheme attributes in SAP HCM and also talk about plan attributes in SAP.

    • 43:33
  • In this video tutorial we learn about compensation of benefits and also cover insurance plan general data in SAP.

    • 34:38
  • In this lecture session we learn about family members grouping modules in SAP and also cover the master data.

    • 45:12
  • Lecture 25 - Employee Self Service & Management Self Service - ESS & MSS - Part 1

    • 40:42
  • In this lecture session we learn about employees self services and management self services in SAP HCM.

    • 35:10
  • In this lecture session we learn about training and event management in SAP and also cover the master data maintenance in HCM.

    • 47:11
  • In this lecture session we learn about business event location switches and also cover how we create location in SAP HCM.

    • 26:58
  • In this lecture session we learn about business event menus and also cover types of business event menus in SAP HCM.

    • 28:08
  • In this session of SAP Payroll which is one of the key modules in SAP Human Capital Management. It is used to calculate the remuneration for each employee with respect to the work performed by him.

    • 37:44
  • In this lecture session we learn about valuation of absences and also cover creating counting classes for valuation absences in SAP HCM payroll.

    • 46:33
  • In this lecture video session we learn about assign wage type model for pay scale grouping for allowances in SAP HCM.

    • 30:01
  • In this lecture video session we learn about assigning universal contribution grouping for universal contribution types and also cover professional tax in SAP.

    • 50:01
  • In this lecture session we learn about SAP menu and also cover types of SAP menu in SAP HCM Payroll.

    • 49:13
  • This video describes the SAP HCM Payroll configuration process and the wrappers around it.

    • 52:22
  • In this lecture video session we learn about time management and work schedule in SAP HCM.

    • 21:15
  • In this lecture session we learn about setting default values for the work schedule in SAP HCM.

    • 38:29
  • In this lecture session we learn about work schedule rules in SAP and also talk about all rules of SAP HCM.

    • 53:19
  • In this lecture session we learn about integration of SAP HR with FI in SAP HCM.

    • 33:52
  • In this lecture video session we talk about "real time concepts" of SAP HCM module.

    • 27:31
  • This video describes the Real-time LSMW (Legacy System Migration Workbench), a tool that supports single or periodic data transfer from non-SAP to SAP systems.

    • 32:49

Course/Topic 2 - SAP HCM (basic to advanced) - all lectures

  • In this first video on the SAP HCM course, you will get a brief introduction to the contents of the course such as Pre-sales activities, the types of projects and the implementation projects, System landscape, support and maintenance, and others.

    • 55:50
  • In this video, you will learn about the steps involved in the Implementation Project like the Project structure, Core team, Key users, Project Manager, and others along with the reporting structure of a project.

    • 1:03:56
  • In this video, you will get a detailed explanation of the As-is business and what are the scenarios a user can go through while working on it. Furthermore, you will learn what are the different and step-by-step procedures of working with it and how it makes value to a business. You will be seeing the concepts being explained by the trainer in the SAP system.

    • 1:00:05
  • In this session, you will understand what is Business blue print, the Organizational Management, the Organizational Unit, and the relationship between the 3 which will be shown in the SAP system.

    • 1:08:28
  • In this video, you will learn about the concept of training being implemented in the SAP HCM module and the different levels of corporate training. You will further learn about the Integration Testing among cross modules, the Cutover activities, the support, and the concept of Ticket and Tool in HCM.

    • 1:03:42
  • In this video, you will learn more concepts after completion of the Enterprise Structure in the previous lessons like defining Indicators in SAP HCM, Group Employee Subgroups for Time Quotas, Defining Counting Classes for Periodic Work Schedule and others. These concepts will be clearly shown by the trainer in the SAP system.

    • 52:46
  • In this video, you will learn the different scenarios associated with Time Management for the HCM module like you will be taught to define the Break Schedule in the system, Executing Project, how to Add Entries in the SAP system for the HCM module, creating Work Schedule and others.

    • 47:12
  • In this session, you will learn about the concept of Payroll in the SAP HCM module, starting with what is Payroll, what is SAP Period Parameter, how to create Period Parameter or PP, what is a Payroll Area and others. In shorts, you will be learning about the Basic Pay Customization.

    • 57:13
  • In this video, you will learn about the 0014 Recurring payments and deductions, along with Creating Wage Type Catalog and how to work on it in the system. Further, you will be learning about Assigning Wage Types to Wage Type Groups, Checking Wage Type Text, Defining Deduction Periods, Specifying Default Values, and Defining Default Values for Payment Methods.

    • 58:55
  • This tutorial is about Personnel Actions starting with what is Personnel Action, what is an info group, how to maintain list of infotypes, how to run Payroll, Action Type, Action Reason, changing of Action Menu, maintaining User Parameters and others. All these will be shown with a detailed explanation by the trainer in the SAP system.

    • 57:40
  • In this tutorial, you will get a brief overview of the Organizational Structure along with the building elements. Moreover, you will also learn about the Organizational Unit, the kinds of Organizational Units, what are the primary Organizational Keys, and the kinds of Organizational Units. Furthermore, you will be learning how to customize the Organizational Structure and these all will be shown in the SAP system.

    • 1:10:41
  • In this session, you will learn about the different modes in Organization Structure and its work process will be shown in the SAP system by the trainer with a detailed explanation of each and every mode. Along with this, you will also learn about the modes associated with Organization and Staffing.

    • 1:12:18
  • In this session, you will get a brief overview of Schema, what are the main and sub schemas, and the whole work process will be shown in the SAP system by the trainer with a detailed and step-by-step implementation. Moreover, you will also learn how to run Payroll in the SAP system and what are the steps associated with it.

    • 56:06
  • In this session, you will learn about the benefits, Infotypes, features, and some important terms associated with SAP HCM. Along with this, you will also learn about the Plan Category, Plan benefits, Parameters along with defining Benefit Area, Assigning Currency to Benefit Area, and Defining Benefit Providers and Defining Plan Types. All these will be shown by the trainer in the SAP system.

    • 56:31
  • This video is a continuation to the Schema concept of the SAP HCM module where you will learn some more in-depth concepts of Main Schema and Sub Schema with an overview of its working mechanism in the SAP system.

    • 56:06
  • This session is about Personnel Development which is a small but integral part of the SAP HCM module. Her, you will learn about the different skills for an employee which an organization looks in its employees, the position or role of the employee in the company, employee’s qualification and all these will be guided in the SAP system with a detailed implementation of the work process.

    • 1:01:54
  • In this session, you will learn about the Training and Event Management whenever one goes for the implementation of the SAP product, the types of training to be conducted in the company, the resources and entries as shown in the system and others.

    • 1:08:16
  • In this video, you will get a brief overview of Report like what is report, what are the types of report in SAP, a brief and detailed understanding of Standard and Customer Report and the complete work process will be shown in the SAP system.

    • 1:03:37
  • In this session, you will be learning about the ASAP Methodology, why we should use ASAP, how many phases are there in the ASAP Methodology, and lastly, what are the roles of a functional consultant in each phase. Moreover, you will also be learning about the projects, under it the Implementation Project and others.

    • 57:25
  • In this video, you will learn what is LSMW, why to use LSMW, what is the data one can upload, and what is the process associated it. This concept will also be shown in the SAP system by the trainer throughout the whole session.

    • 1:01:45
  • This last video on the SAP HCM course is all about Defining Employee Grouping, what is its work process in the SAP system and how to implement it will be shown with a detailed explanation by the trainer in the SAP system.

    • 07:09

Course/Topic 3 - SAP SuccessFactors Employee Central - all lectures

  • This video tutorial will help learners in learning the basic concept of SAP SuccessFactors Employee Central, what is provisioning and instances in SAP SuccessFactors and how an user can access the two main systems in SuccessFactors by log in as an Administrator.

    • 49:45
  • In this lecture, learners will get an idea on what is provisioning and how to configure the initial provisioning setup in SAP SuccessFactors. They will also get to know the organizational structure, what are the different data models associated with Employee Central and how to upload these data models in the system.

    • 59:16
  • In this lecture, learners will learn how to configure and create the Corporate Data Model as an Administrator and also will get a deeper understanding on what is an object in Employee Central and how to create an object with the help of an example. Along with this, they will also learn about the different Data Models used in the SAP SuccessFactors Employee Central.

    • 58:05
  • In this video, students will be able to understand how an XML file is defined in a Corporate Data Model and how to make changes to the standard structure of the file. Also, they will be able to understand what is a pay structure and the different pay structures objects and what it is exactly meant to be in SAP SuccessFactors Employee Central.

    • 56:10
  • In this lecture, you will learn how to create pay structure objects in the system and later it will proceed with how to create job structures. Here, students will be presented with a live example on creating the pay structure and also learn what is an Event Reason, which is basically the changes in employee records in a SAP SuccessFactors Employee Central.

    • 56:52
  • In this lecture, users will learn what is an Workflow, which is nothing but the approval process for taking leaves by an employee and the steps involved in getting those leaves approved by the Manager or the HR of that organization. Also, they will get an overview on what is a Succession Data Model and how to create a generic data object from scratch.

    • 54:39
  • In this lecture, a learner will be able to learn an in-depth knowledge on Country Specific SDM configuration and the basic fields that are common to the object definition. Also, they will get to know how to create a MDF and Cascading picklist and others in SAP SuccessFactors Employee Central.

    • 42:03
  • In this video, a student will get to know what is a Role Based Permission or the Security of the Object along with creating objects in a Join by Column Association. Also, he will be able to understand the different conditions associated with the John by Column Association and to configure the role and groups related to the security of the system.

    • 52:52
  • In this last session of the course, learners will be able to understand how to create a new employee in the system and how to assign new roles to that particular employee. They will also be able to understand the different portlets and how these portlets helps in assigning roles to a particular employee in regard to the SAP SuccessFactors Employee Central module.

    • 55:58

Course/Topic 4 - SAP SuccessFactors Employee Central (end-to-end) - all lectures

  • In this first lecture session we learn about SAP SF employee central and also talk about basic introduction about success factors (end-to-end).

    • 10:00
  • In this lecture session of SAP we learn about Instance provisioning and data models in SAP success factors.

    • 43:21
  • In this lecture session we learn about proxy management and also talk about basic functions of proxy management in SAP success factors.

    • 44:55
  • In this lecture session we learn about how we add new employees in SAP management and also learn how we manage the master data of employees.

    • 36:29
  • In this lecture session we learn about role based permission in SAP and also talk about how we take role based permission.

    • 24:08
  • In this lecture session we learn about foundation objects in SAP and also talk about basic objects of success factors.

    • 1:04:51
  • In this lecture session we learn about custom objects and also talk about how we customize the objects in success factors.

    • 34:27
  • In this lecture session we learn about association and the relationship between objects that defines the hierarchical relationship and filters for these objects and also talk about basic functions of associations.

    • 17:36
  • In this lecture session we learn about picklist in the SAP and also cover all types of list in SAP.

    • 08:58
  • In this lecture session we learn about the workflow of SAP and also talk about company processes & cycles.

    • 1:41:40
  • In this lecture session we learn about dynamic groups and also learn about position and dynamic rules in SAP.

    • 23:47
  • In this lecture session we learn about business rules and also talk about all types of business rules in SAP.

    • 13:15
  • In this lecture session we learn about employee sequence and also talk about retirement hire age 18.

    • 57:32
  • In this lecture session we learn about how to create a rule, expand a rule scenario category below and select a scenario.

    • 51:01
  • In this lecture session we learn about time management and basic overview of time management functions.

    • 07:16
  • In this lecture session we learn about employee holidays and work schedule in SAP and also master data.

    • 27:13
  • In this lecture session we learn about time accounts and also talk about time account types.

    • 23:11
  • In this lecture session we learn about time profile and also talk about time profile types in SAP.

    • 20:14
  • In this lecture session we learn about exchange of time profile and also talk about master data.

    • 17:55
  • In this lecture session we learn about reporting in SAP and also talk about reporting types.

    • 19:34
  • In this lecture session we learn about HRIS sync and check tools and also talk about different types of tools in SAP.

    • 23:56
  • In this lecture session we learn about global benefits and also learn about all global benefits of SAP and master data.

    • 09:12
  • In this lecture session we learn about latest updates in EC and also talk about all new updates in SAP.

    • 17:51

Course/Topic 5 - SAP SuccessFactors RCM and HXM Talent Management - all lectures

  • In this first lecture session we learn about SAP SF RCM and HXM talent management and also talk about talent management basic functions.

    • 1:26:40
  • In this tutorial we learn about core recruiting configuration in SAP HXM and also talk about all the configuration in SAP SF HXM Talent Management.

    • 1:01:58
  • In this lecture session we learn about SAP SuccessFactors Recruiting and also learn about some roles and permission in SAP SF RCM.

    • 53:23
  • In this lecture session we learn about configuring internal and external applicant search settings in SAP SuccessFactors RCM and HXM Talent Management.

    • 55:30
  • In this lecture session we learn about job requisition template names.

    • 56:58
  • In this tutorial we learn about enabling quick application in job requisition templates.

    • 1:02:44
  • In this lecture session we learn about configure form templates for recruiting and also cover all the steps of form.

    • 55:43
  • In this lecture session we learn about how we manage the recruiting setting job requesting disable department.

    • 58:15
  • In this tutorial we learn about recruiting marketing integration and also cover the importance of recruiting marketing integration in SAP.

    • 52:42
  • In this lecture session we learn about creating a job recruiting in SAP and also talk about the best way of creating a job.

    • 51:18
  • In this lecture session we learn about duplication of an existing job requisition.

    • 44:59
  • In this lecture session we learn about managing admin defaulted users groups on a requisition in SAP SF Recruiting.

    • 52:51
  • In this lecture session we learn about requisitions that can be posted through the recruiting management tool to several locations in SAP.

    • 39:12
  • In this lecture session we learn about deleting requisition in SAP SuccessFactors Recruiting (RCM).

    • 52:41
  • In this lecture session we learn about recruiting team setting and job requisition XML in SAP SF Recruiting.

    • 42:00
  • In this lecture session we learn about advertising jobs with SAP SuccessFactors Recruiting (RCM).

    • 55:20
  • In this lecture session we learn about real-time job sync consideration in SAP.

    • 50:31
  • In this last session we learn about job delivery and site feed management in SAP SuccessFactors Recruiting.

    • 43:22

Course/Topic 6 - SAP SuccessFactors Onboarding 2.0 - all lectures

  • Lecture 1 - SAP SF Onboarding 2.0

    • 47:44
  • Lecture 2 - SAP SF Onboarding 2.0

    • 47:02
  • Lecture 3 - SAP SF Onboarding 2.0

    • 53:24
  • Lecture 4 - SAP SF Onboarding 2.0

    • 1:10:01
  • Lecture 5 - SAP SF Onboarding 2.0

    • 39:19
  • Lecture 6 - SAP SF Onboarding 2.0

    • 50:38
  • Lecture 7 - SAP SF Onboarding 2.0

    • 37:26
  • Lecture 8 - SAP SF Onboarding 2.0

    • 38:39
  • Lecture 9 - SAP SF Onboarding 2.0

    • 58:01
  • Lecture 10 - SAP SF Onboarding 2.0

    • 33:34
  • Lecture 11 - SAP SF Onboarding 2.0

    • 53:08
  • Lecture 12 - SAP SF Onboarding 2.0

    • 39:34
  • Lecture 13 - SAP SF Onboarding 2.0

    • 53:26
  • Lecture 14 - SAP SF Onboarding 2.0

    • 46:23
  • Lecture 15 - SAP SF Onboarding 2.0

    • 40:38
  • Lecture 16 - SAP SF Onboarding 2.0

    • 43:59
  • Lecture 17 - SAP SF Onboarding 2.0

    • 47:39
  • Lecture 18 - SAP SF Onboarding 2.0

    • 35:38
  • Lecture 19 - SAP SF Onboarding 2.0

    • 39:56
  • Lecture 20 - SAP SF Onboarding 2.0

    • 04:53
  • Lecture 21 - SAP SF Onboarding 2.0

    • 27:18
  • Lecture 22 - SAP SF Onboarding 2.0

    • 54:19
  • Lecture 23 - SAP SF Onboarding 2.0

    • 37:30
  • Lecture 24 - SAP SF Onboarding 2.0

    • 52:14
  • Lecture 25 - SAP SF Onboarding 2.0

    • 55:12

Course/Topic 7 - SAP SuccessFactors Performance and Goals - all lectures

  • In this lecture we will learn about goal management performance which will help us to understand what are the different switches that are available also learn about what are the important things in goal management that needs to be activated and also lean how templates can be created in goal management.

    • 1:15:31
  • In this lecture we will learn about how we will integrate our performance plan template with our goal plan template and also learn the different ways to integrate the template.

    • 45:35
  • In this lecture with respect to performance template creation we will learn how our performance plan look like and how to manage them.

    • 42:17
  • In this lecture we will learn about how to activate our performance management module and how to create our performance management template and its various ways and also learn how to launch performance management template and what are the different components needs ti be integrated with our performance plan template.

    • 1:18:48
  • In this lecture we will continue discussing about our goal and performance management were how we can import our goals in the mass fashion and also learn about the different features.

    • 49:59
  • In this lecture we will discuss from the scratch about how can we upload our goal plan template.

    • 1:24:13
  • In this lecture we will learn about group goals and also know about some of the administrative options around our managing forms specially with respect to our performance management forms.

    • 1:03:27

Course/Topic 8 - SAP SuccessFactors Compensation - all lectures

  • Session 1 - SAP SF Compensation

    • 56:05
  • Session 2 - SAP SF Compensation

    • 53:26
  • Session 3 - SAP SF Compensation

    • 50:03
  • Session 4 - SAP SF Compensation

    • 56:07
  • Session 5 - SAP SF Compensation

    • 42:49
  • Session 6 - SAP SF Compensation

    • 44:20
  • Session 7 - SAP SF Compensation

    • 42:56
  • Session 8 - SAP SF Compensation

    • 50:07
  • Session 9 - SAP SF Compensation

    • 44:31
  • Session 10 - SAP SF Compensation

    • 59:15
  • Session 11 - SAP SF Compensation

    • 34:43
  • Session 12 - SAP SF Compensation

    • 47:53
  • Session 13 - SAP SF Compensation

    • 21:10

Course/Topic 9 - SAP SuccessFactors Succession & Development - all lectures

  • Lecture 1 - SAP SuccessFactors Succession & Development

    • 47:33
  • Lecture 2 - SAP SuccessFactors Succession & Development

    • 35:20
  • Lecture 3 - SAP SuccessFactors Succession & Development

    • 46:23
  • Lecture 4 - SAP SuccessFactors Succession & Development

    • 1:08:01

Course/Topic 10 - Leadership and Management - all lectures

  • In this lecture session we learn about honesty and integrity in leadership and management and also talk about some basic terms of leadership and management.

    • 23:44
  • In this lecture session we learn about how confidence is a must in leadership and management and also talk about the importance of confidence in leadership and management.

    • 34:07
  • In this tutorial we learn about A soft skill is a personal attribute that supports situational awareness and enhances an individual's ability to get a job done. The term soft skills is often used as a synonym for people skills or emotional intelligence.

    • 20:31
  • In this lecture session we learn about Soft skills, also called people skills, are the mix of social and interpersonal skills, character traits, and professional attitudes that all jobs require. Teamwork, patience, time management, communication, are just a few examples.

    • 22:58
  • In this lecture session we learn that Communication in teams is more than just efficient work. It allows everyone on the team to be educated on any topic that may affect their work. Moreover, it develops trust, builds camaraderie among the team members, boosts morale, and helps employees stay engaged in the workplace.

    • 26:44
  • In this lecture session we learn about Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.

    • 29:21
  • In this lecture session we learn about what commitment Concentration – leadership commitment involves making a personal decision to support the change no matter what. It is incongruous to ask for change in others while failing to exhibit the same level of commitment. Concentration requires maintaining focus throughout the change not just at the beginning.

    • 15:12
  • In this lecture session we learn about Market leadership is the position of a company with the largest market share or highest profitability margin in a given market for goods and services. Market share may be measured by either the volume of goods sold or the value of those goods.

    • 36:11
  • In this lecture session we learn that Motivational leadership is defined by positivity and vision. Motivational leaders make decisions, set clear goals and provide their teams with the empowerment and tools to achieve success. Motivational leaders evoke and see the best in their employees, inspiring them to work toward a common goal.

    • 30:53
  • In this lecture session we learn about A primary task of leadership is to direct attention. To do so, leaders must learn to focus their own attention. When we speak about being focused, we commonly mean thinking about one thing while filtering out distractions.

    • 28:19
  • In this tutorial we learn about Marketing analytics helps collect and strengthen data from across all marketing channels. This information is key to improving marketing efforts and driving them forward to achieve business goals.

    • 37:05
  • In this lecture session we learn about Marketing automation is the integration of data and processes from other sales and marketing channels into an organized central platform. A comprehensive marketing automation hub complements and organizes the customer journey. It integrates all of a business's channels and outreach within the customer database.

    • 32:03
  • In this tutorial we learn about Growth hacking (also known as 'growth marketing') is the use of resource-light and cost-effective digital marketing tactics to help grow and retain an active user base, sell products and gain exposure.

    • 31:59
  • In this tutorial we learn about Growth Hacking is a new field focusing solely on growth, based on a data-driven, experiment-based process. A growth hacker explores new growth opportunities systematically in any part of the customer journey, from awareness through marketing to brand ambassadors by optimizing the product.

    • 27:50
  • In this lecture session we learn about Product marketing is the process of bringing a product to market. This includes deciding the product's positioning and messaging, launching the product, and ensuring salespeople and customers understand it. Product marketing aims to drive the demand and usage of the product.

    • 30:51
  • In this lecture session we learn about the marketing, sales, product, and customer success teams are no longer siloed. They are interwoven in a cohesive experience with the product at the center, and the customer at the center of the product.

    • 27:38
  • In this tutorial we learn about how Product marketers know the message and story to convey, who to convey it to, and at what time it needs conveying- but marketing is responsible for turning that knowledge into blog posts, ad copy, and press releases.

    • 18:16
  • In this lecture session we learn about PR involves communicating with your market to raise awareness of your business, build and manage your business's reputation and cultivate relationships with consumers. While marketing focuses on promoting actual products and services, public relations focuses on promoting awareness, attitudes and behavior change.

    • 34:17
  • In this lecture session we learn about building relationships with the public in order to create a positive public image for a company or organization. It also has different disciplines, such as corporate communications, internal communications, marketing communications, crisis communications.

    • 37:40
  • In this lecture session we learn about Public relations helps build an online presence across multiple platforms – social media, earned media, paid media and more. Public relations is important because it involves storytelling. Advertising and marketing can only go so far, and can become bothersome at times, turning consumers away from the product.

    • 33:06
  • In this lecture session we learn about Both advertising and PR help build brands and communicate with target audiences. The most basic difference between them is that advertising space is paid while public relations results are earned through providing the media with information in the form of press releases and pitches

    • 17:49
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Interview Questions Back to Top

Below are generally asked strategic questions in the CHRO role interviews.

 

1. Tell us about your experience and qualifications for the CHRO role.

With over 20 years of progressive HR leadership experience, including roles in talent management, organizational development, and HR strategy, I bring a comprehensive skill set and a proven track record of driving impactful HR initiatives.

2. How do you prioritize HR initiatives to align with organizational goals?

I prioritize HR initiatives by closely collaborating with key stakeholders to understand business objectives and identify areas where HR can provide strategic support. By aligning HR initiatives with organizational goals, we ensure that resources are allocated effectively to drive business success.

3. Describe your approach to fostering a positive organizational culture.

I believe in cultivating a culture of trust, respect, and inclusivity. I lead by example, championing open communication, collaboration, and transparency. By promoting a positive work environment where employees feel valued and supported, we can enhance engagement, productivity, and retention.

4. How do you approach talent acquisition and retention?

I take a proactive approach to talent acquisition by developing employer branding strategies, optimizing recruitment processes, and implementing targeted sourcing strategies. For retention, I focus on creating a compelling employee value proposition, providing opportunities for growth and development, and fostering a culture of recognition and appreciation.

5. Can you discuss your experience with organizational change management?

I have led numerous change initiatives, including mergers and acquisitions, restructuring efforts, and cultural transformations. My approach involves creating a compelling vision for change, engaging stakeholders at all levels, and providing support and resources to navigate transitions successfully.

6. How do you ensure compliance with labor laws and regulations?

I stay abreast of evolving labor laws and regulations through continuous learning and collaboration with legal experts. I implement robust compliance processes, conduct regular audits, and provide training and guidance to employees and managers to ensure adherence to laws and regulations.

7. Describe your approach to performance management and employee development.

I believe in establishing clear performance expectations, providing regular feedback and coaching, and offering opportunities for skill development and career growth. By fostering a culture of continuous learning and development, we empower employees to reach their full potential and drive organizational success.

8. How do you measure the effectiveness of HR programs and initiatives?

I measure the effectiveness of HR programs by defining key performance indicators (KPIs) and regularly tracking and analyzing relevant data. I solicit feedback from stakeholders, conduct surveys and assessments, and use metrics to assess outcomes and identify areas for improvement.

9. Can you discuss your experience with diversity, equity, and inclusion (DEI) initiatives?

I have led DEI initiatives focused on creating a more diverse and inclusive workplace. This includes implementing recruitment strategies to attract diverse talent, providing training on unconscious bias and cultural competency, and establishing employee resource groups to support underrepresented employees.

10. How do you approach HR technology and data analytics?

I leverage HR technology and data analytics to streamline HR processes, enhance decision-making, and drive business outcomes. This includes implementing HRIS systems, utilizing data analytics tools to analyze workforce trends, and leveraging predictive analytics to forecast talent needs and mitigate risks.

11. What strategies do you employ to build strong relationships with senior leadership and other departments?

Building strong relationships with senior leadership and other departments is crucial for HR to be effective. I prioritize open communication, collaboration, and a solutions-oriented approach to problem-solving. By understanding their needs and perspectives, I can better align HR initiatives with overall business objectives.

12. How do you ensure that HR initiatives are aligned with the organization's values and culture?

Aligning HR initiatives with the organization's values and culture is essential for fostering employee engagement and driving organizational success. I ensure alignment by regularly communicating with stakeholders, soliciting feedback, and integrating cultural considerations into HR programs and policies.

13. Can you discuss your experience with employee engagement and morale-building initiatives?

Employee engagement and morale-building initiatives are critical for maintaining a positive work environment and driving productivity. I have experience implementing initiatives such as employee recognition programs, wellness initiatives, and team-building activities to foster engagement and boost morale.

14. How do you approach succession planning and leadership development within the organization?

Succession planning and leadership development are key priorities for building organizational resilience and ensuring continuity of leadership. I develop robust succession plans, identify high-potential employees, and provide targeted development opportunities to groom future leaders and fill critical roles.

15. How do you address performance issues and manage underperforming employees?

Addressing performance issues requires a proactive and compassionate approach. I believe in providing clear feedback, setting performance improvement goals, and offering support and resources to help employees succeed. If necessary, I also implement performance improvement plans and take appropriate disciplinary actions.

16. What strategies do you employ to promote diversity and inclusion in the workplace?

Promoting diversity and inclusion requires a multi-faceted approach that involves recruitment, training, and cultural initiatives. I implement strategies such as bias training, diverse hiring practices, and employee resource groups to foster a culture of inclusivity and ensure that all employees feel valued and respected.

17. Can you discuss your experience with HR budgeting and resource allocation?

HR budgeting and resource allocation are critical for ensuring that HR initiatives are executed effectively. I have experience developing and managing HR budgets, identifying cost-saving opportunities, and prioritizing resources to maximize ROI and support strategic objectives.

18. How do you stay abreast of HR trends and best practices?

Staying current with HR trends and best practices is essential for driving innovation and continuous improvement. I regularly attend industry conferences, participate in professional development programs, and engage with HR networks to exchange ideas and stay informed about emerging trends.

19. Can you discuss your approach to building a diverse and inclusive talent pipeline?

Building a diverse and inclusive talent pipeline requires proactive outreach, targeted recruitment strategies, and inclusive hiring practices. I partner with external organizations, leverage diverse talent networks, and implement inclusive hiring processes to attract and retain a diverse workforce.

20. How do you ensure that HR policies and procedures are fair, equitable, and compliant with legal requirements?

Ensuring that HR policies and procedures are fair, equitable, and compliant with legal requirements is a top priority. I conduct regular reviews of policies and procedures, consult with legal experts, and solicit feedback from stakeholders to ensure alignment with legal requirements and organizational values.

21. Can you discuss your experience with HR technology implementation and system integration?

Implementing HR technology and integrating systems is crucial for streamlining HR processes and improving efficiency. I have experience leading HR technology implementations, conducting needs assessments, selecting vendors, and managing implementation projects to ensure successful deployment and adoption.

22. How do you approach building a strong employer brand and attracting top talent to the organization?

Building a strong employer brand involves showcasing the organization's values, culture, and opportunities for growth and development. I develop employer branding strategies, leverage social media and online platforms, and cultivate relationships with talent networks to attract top talent and differentiate the organization as an employer of choice.

23. Can you discuss your experience with workforce planning and forecasting?

Workforce planning and forecasting are essential for aligning talent with business needs and ensuring that the organization has the right people in the right roles at the right time. I conduct workforce analyses, identify future talent needs, and develop strategic workforce plans to address gaps and mitigate risks.

24. How do you approach building strong relationships with external partners, such as vendors, consultants, and industry associations?

Building strong relationships with external partners is critical for accessing resources, expertise, and opportunities for collaboration. I prioritize open communication, transparency, and mutual respect in my interactions with external partners to build trust and foster productive partnerships.

25. Can you discuss your experience with crisis management and business continuity planning?

Crisis management and business continuity planning are essential for safeguarding employees and maintaining business operations during emergencies. I develop robust crisis management plans, conduct scenario-based exercises, and provide training and support to ensure that the organization is prepared to respond effectively to crises.

26. How do you approach building a culture of innovation and continuous improvement within the HR function?

Building a culture of innovation and continuous improvement requires fostering creativity, experimentation, and a willingness to challenge the status quo. I encourage open communication, idea-sharing, and feedback, and provide resources and support to empower HR team members to innovate and drive positive change.

27. Can you discuss your experience with global HR management and international expansion?

Global HR management and international expansion present unique challenges related to cultural differences, legal requirements, and logistical complexities. I have experience leading HR initiatives in diverse cultural contexts, navigating legal and regulatory landscapes, and supporting international expansion efforts to ensure success and sustainability.

28. How do you approach building strong cross-functional partnerships and collaboration within the organization?

Building strong cross-functional partnerships and collaboration is essential for driving alignment and achieving shared goals. I foster open communication, establish shared objectives, and encourage teamwork and collaboration across departments to promote mutual understanding and support.

29. Can you discuss your experience with talent analytics and workforce planning?

Talent analytics and workforce planning are critical for predicting future talent needs, identifying skill gaps, and informing strategic decision-making. I leverage data analytics tools and methodologies to analyze workforce trends, forecast talent needs, and develop proactive talent management strategies to support organizational objectives.

30. How do you approach building a culture of feedback and continuous learning within the organization?

Building a culture of feedback and continuous learning requires creating a safe and supportive environment where employees feel empowered to share ideas, provide input, and pursue learning and development opportunities. I promote open communication, constructive feedback, and a growth mindset to foster a culture of continuous improvement and innovation.

31. Can you discuss your experience with HR risk management and mitigation strategies?

HR risk management involves identifying potential risks, assessing their impact, and implementing strategies to mitigate or eliminate them. I conduct risk assessments, develop risk management plans, and implement controls and monitoring mechanisms to ensure that HR risks are effectively managed and minimized.

32. How do you approach building a diverse and inclusive leadership team within the organization?

Building a diverse and inclusive leadership team requires intentional efforts to identify, develop, and promote diverse talent. I implement succession planning processes, provide leadership development opportunities, and prioritize diversity and inclusion in leadership recruitment and selection processes to build a leadership team that reflects the organization's values and priorities.

33. Can you discuss your experience with HR outsourcing and vendor management?

HR outsourcing and vendor management involve partnering with external providers to deliver HR services and solutions. I have experience evaluating vendor options, negotiating contracts, and managing vendor relationships to ensure that services are delivered effectively, efficiently, and in alignment with organizational needs and objectives.

34. How do you approach building a strong employer brand and reputation in the marketplace?

Building a strong employer brand and reputation involves showcasing the organization's values, culture, and opportunities for growth and development to attract top talent. I develop employer branding strategies, leverage social media and online platforms, and cultivate relationships with talent networks to differentiate the organization as an employer of choice.

35. Can you discuss your experience with HR audit and compliance assessments?

HR audit and compliance assessments involve evaluating HR policies, practices, and processes to ensure alignment with legal requirements and industry standards. I conduct regular audits, identify areas for improvement, and implement corrective actions to address deficiencies and enhance compliance and risk management.

36. How do you approach building strong relationships with industry peers and staying connected with HR networks?

Building strong relationships with industry peers and staying connected with HR networks is essential for sharing knowledge, best practices, and insights. I actively participate in professional associations, attend industry conferences and events, and engage with online forums and communities to build relationships and stay informed about emerging trends and developments in HR.

37. Can you discuss your experience with HR crisis management and response planning?

HR crisis management and response planning involve developing strategies and protocols to address emergencies and protect employees and the organization. I develop crisis management plans, conduct scenario-based exercises, and provide training and support to ensure that HR staff are prepared to respond effectively to crises and emergencies.

38. How do you approach building a culture of trust and accountability within the organization?

Building a culture of trust and accountability requires setting clear expectations, fostering open communication, and leading by example. I prioritize transparency, integrity, and accountability in all interactions, and encourage employees to take ownership of their work and contribute to the organization's success.

39. Can you discuss your experience with HR technology implementation and digital transformation?

HR technology implementation and digital transformation involve leveraging technology to streamline HR processes, enhance employee experiences, and drive organizational effectiveness. I have experience leading HR technology projects, conducting needs assessments, and managing change to ensure successful adoption and integration of technology solutions.

40. How do you approach building strong partnerships with external stakeholders, such as government agencies, industry associations, and community organizations?

Building strong partnerships with external stakeholders involves establishing trust, mutual respect, and shared goals. I prioritize open communication, collaboration, and alignment of interests to foster productive relationships and leverage external resources, expertise, and networks to support organizational objectives.

41. Can you discuss your experience with HR data analytics and predictive modeling?

HR data analytics and predictive modeling involve leveraging data to inform strategic decision-making, optimize HR processes, and predict future trends. I have experience analyzing workforce data, identifying patterns and trends, and using predictive modeling techniques to forecast talent needs and inform HR strategies and initiatives.

42. How do you approach building a culture of innovation and continuous improvement within the HR function?

Building a culture of innovation and continuous improvement requires fostering creativity, experimentation, and a willingness to challenge the status quo. I encourage open communication, idea-sharing, and feedback, and provide resources and support to empower HR team members to innovate and drive positive change.

43. Can you discuss your experience with HR technology implementation and system integration?

Implementing HR technology and integrating systems is crucial for streamlining HR processes and improving efficiency. I have experience leading HR technology implementations, conducting needs assessments, selecting vendors, and managing implementation projects to ensure successful deployment and adoption.

44. How do you approach building a strong employer brand and attracting top talent to the organization?

Building a strong employer brand involves showcasing the organization's values, culture, and opportunities for growth and development. I develop employer branding strategies, leverage social media and online platforms, and cultivate relationships with talent networks to attract top talent and differentiate the organization as an employer of choice.

45. Can you discuss your experience with workforce planning and forecasting?

Workforce planning and forecasting are essential for aligning talent with business needs and ensuring that the organization has the right people in the right roles at the right time. I conduct workforce analyses, identify future talent needs, and develop strategic workforce plans to address gaps and mitigate risks.

46. How do you approach building strong relationships with external partners, such as vendors, consultants, and industry associations?

Building strong relationships with external partners is critical for accessing resources, expertise, and opportunities for collaboration. I prioritize open communication, transparency, and mutual respect in my interactions with external partners to build trust and foster productive partnerships.

47. Can you discuss your experience with crisis management and business continuity planning?

Crisis management and business continuity planning are essential for safeguarding employees and maintaining business operations during emergencies. I develop robust crisis management plans, conduct scenario-based exercises, and provide training and support to ensure that the organization is prepared to respond effectively to crises.

48. How do you approach building a culture of innovation and continuous improvement within the HR function?

Building a culture of innovation and continuous improvement requires fostering creativity, experimentation, and a willingness to challenge the status quo. I encourage open communication, idea-sharing, and feedback, and provide resources and support to empower HR team members to innovate and drive positive change.

49. Can you discuss your experience with global HR management and international expansion?

Global HR management and international expansion present unique challenges related to cultural differences, legal requirements, and logistical complexities. I have experience leading HR initiatives in diverse cultural contexts, navigating legal and regulatory landscapes, and supporting international expansion efforts to ensure success and sustainability.

50. How do you approach building strong cross-functional partnerships and collaboration within the organization?

Building strong cross-functional partnerships and collaboration is essential for driving alignment and achieving shared goals. I foster open communication, establish shared objectives, and encourage teamwork and collaboration across departments to promote mutual understanding and support.

Course Quiz Back to Top
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b) Networking: Attend industry events, workshops, and conferences to build connections with professionals in your field. Networking can often lead to job referrals and valuable insights.
c) Online Professional Network: Leverage platforms like LinkedIn, a reputable online professional network, to explore job opportunities that resonate with your skills and interests.
d) Online Job Platforms: Investigate prominent online job platforms in your region and submit applications for suitable positions considering both your prior experience and the newly acquired knowledge. e.g in UK the major job platforms are Reed, Indeed, CV library, Total Jobs, Linkedin.
While we may not offer placement services, we are here to support you in other ways. If you have any questions about the industry, job search strategies, or interview preparation, please dont hesitate to reach out. Remember that taking an active role in your job search process can lead to valuable experiences and opportunities.

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