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Salesforce Industries (Vlocity) – Industry-Specific Solutions

Master Salesforce Vlocity to Build Tailored Solutions for Finance, Healthcare, and Communications
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Save 59% Offer ends on 31-Dec-2025
Course Duration: 10 Hours
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Salesforce Industries (Vlocity) is a specialized Salesforce platform designed to deliver industry-specific solutions that enhance digital transformation across sectors like Telecommunications, Financial Services, Healthcare, Insurance, and Public Sector. This Uplatz course provides comprehensive training on Vlocity’s core components — including OmniStudio, DataRaptors, Integration Procedures, FlexCards, and OmniScripts — equipping you with the skills to design and deploy verticalized Salesforce solutions.

What is it?

Salesforce Vlocity, now known as Salesforce Industries Cloud, extends the Salesforce platform with tailored data models, industry-specific workflows, and pre-built process templates. It helps enterprises achieve faster implementation, reduced customization time, and improved operational efficiency.

Vlocity provides domain-specific functionality such as policy administration for insurers, quote-to-order for telecom, and care management for healthcare — all powered by Salesforce’s core technologies.

This course introduces you to the Vlocity Industry Data Model, OmniStudio tools, and industry process libraries. You’ll learn to build guided user experiences, automate data processing, and integrate systems using declarative tools — no deep coding required.

How to use this course

This course follows a practical, industry-driven learning approach:

  1. Start with the Vlocity architecture and understand how it fits into Salesforce.

  2. Follow guided examples to explore OmniStudio components like FlexCards and OmniScripts.

  3. Build data-driven interfaces for customers and service agents.

  4. Use DataRaptors and Integration Procedures to extract and process data efficiently.

  5. Implement industry-specific use cases in Telecommunications, Healthcare, or Financial Services.

  6. Automate workflows and decision logic using declarative configuration tools.

  7. Customize and test Vlocity applications for real-world business processes.

  8. Complete the capstone project to design a full industry cloud solution end-to-end.

By completing this course, learners gain specialized expertise to design, implement, and customize Salesforce Industry Clouds using the power of Vlocity.

Course Objectives Back to Top

By the end of this course, you will be able to:

  1. Understand Salesforce Industries (Vlocity) architecture and data models.

  2. Work with OmniStudio components like OmniScripts, FlexCards, and DataRaptors.

  3. Configure Integration Procedures for seamless data exchange.

  4. Implement industry-specific process automation.

  5. Design guided customer and agent experiences.

  6. Integrate Salesforce Industries with core Salesforce CRM.

  7. Customize and extend Vlocity Data Models.

  8. Manage industry process libraries and templates.

  9. Optimize performance through declarative configuration.

  10. Prepare for Salesforce Industries (Vlocity) Developer certification.

Course Syllabus Back to Top

Course Syllabus

Module 1: Introduction to Salesforce Industries and Vlocity Overview
Module 2: Industry-Specific Data Models and Process Libraries
Module 3: OmniStudio Architecture and Core Components
Module 4: Building Guided Processes with OmniScripts
Module 5: Creating Dynamic UI with FlexCards
Module 6: Data Management using DataRaptors and Integration Procedures
Module 7: Automation, Decision Matrices, and Industry Rules
Module 8: Industry Cloud Use Cases – Telecom, Finance, and Healthcare
Module 9: Debugging, Testing, and Deployment Strategies
Module 10: Capstone Project – Implementing a Telecom Quote-to-Order Process

Certification Back to Top

Upon completion of this course, learners receive a Certificate of Completion from Uplatz, validating their expertise in Salesforce Industries (Vlocity). This Uplatz certification recognizes your ability to design and implement tailored Salesforce Industry Cloud solutions using OmniStudio tools and declarative configuration.

The course aligns closely with the Salesforce Certified OmniStudio Developer and Salesforce Industries Consultant exams, making it ideal for professionals aiming to specialize in vertical industry solutions. This certification demonstrates your ability to combine Salesforce’s CRM power with domain-specific intelligence — a key differentiator in enterprise projects.

Career & Jobs Back to Top

Salesforce Industries has become one of the most in-demand specializations in the Salesforce ecosystem, offering immense opportunities across telecommunications, insurance, finance, and healthcare. Completing this course from Uplatz opens doors to roles such as:

  • Salesforce Industries (Vlocity) Developer

  • OmniStudio Consultant / Architect

  • Salesforce Industries Functional Consultant

  • Industry Cloud Implementation Specialist

  • CRM Solution Designer (Telecom / Finance / Healthcare)

Professionals with Salesforce Vlocity expertise earn between $110,000 and $190,000 per year, depending on industry and experience.

Career opportunities exist in Salesforce partner firms, consulting organizations, system integrators, and enterprise transformation projects. Vlocity knowledge positions you at the forefront of digital innovation — empowering companies to deliver faster, industry-specific solutions on the Salesforce platform.

With this training, learners can confidently lead domain-based CRM implementations and contribute to Salesforce’s vertical cloud ecosystem, one of the fastest-growing segments in enterprise technology.

Interview Questions Back to Top

  1. What is Salesforce Vlocity (Industries Cloud)?
    It’s a set of industry-specific solutions built on Salesforce to deliver tailored business processes and data models for various sectors.

  2. What are the key components of OmniStudio?
    FlexCards, OmniScripts, DataRaptors, and Integration Procedures.

  3. What is the purpose of OmniScripts?
    OmniScripts create guided, step-by-step workflows for users, ensuring consistent data capture and process flow.

  4. What are DataRaptors in Vlocity?
    DataRaptors are tools used to extract, transform, and load data within Salesforce and external systems.

  5. What are Integration Procedures?
    They define server-side processes for executing multiple data operations efficiently in a single call.

  6. What are FlexCards used for?
    FlexCards display contextual information dynamically on pages, allowing users to view key data quickly.

  7. Which industries does Salesforce Vlocity serve?
    Telecommunications, Financial Services, Insurance, Healthcare, Energy, and the Public Sector.

  8. How does Vlocity integrate with Salesforce CRM?
    It extends Salesforce’s data model and uses declarative tools for seamless integration with core objects.

  9. What are the advantages of using OmniStudio?
    Faster development, low-code customization, reusability, and scalable process automation.

  10. What is the Salesforce Industries certification path?
    It includes OmniStudio Developer, Vlocity Industries Consultant, and Industry Cloud Specialist certifications.

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