Course Overview

This training course on Business Analysis Practice introduces you to all the essential skills of business analysis. The emphasis throughout is on practical learning, using real-life case studies to introduce key skills including strategic analysis, stakeholder management, business activity modelling, gap analysis and making a business case.

Topics covered include:

• Business analysis rationale
• Strategic analysis in context
• A project approach to business analysis
• Understanding the situation/ issues
• Business perspectives
• Analysing and modelling the business activities
• Identifying potential solutions
• Making the business case

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This is a Business Analysis Practice course by Uplatz. 

Business analysis rationale

• The scope of business analysis
• Definition of business analysis
• The development of business analysis
• The business change lifecycle
• Roles in business analysis

Strategic analysis in context

• External analysis – PESTLE, Five Forces Analysis
• Internal analysis – Resource Audit, MOST
• Building a SWOT analysis
• Critical success factors and key performance indicators
• Measuring performance – the Balanced Business Scorecard

A project approach to business analysis

• Initiating a business analysis study
• Defining terms of reference

Understanding business situations

• Review of investigation techniques
• Documenting the business situation:
  • Rich pictures
  • Mind maps
  • Fishbone diagrams

Business perspectives

• Identifying stakeholders
• Analysing stakeholders – Power/Interest Grid, RACI
• Stakeholder management strategies
• Defining business perspectives – CATWOE

Analysing and modelling the business activities

• Types of business activity
• Building a conceptual business activity model
• Consolidating perspectives and building consensus

Identifying potential solutions

• Business events
• Business rules
• Business process models
• Exploring the gap between the current and desired situation
• Identifying areas for business improvement – POP-IT
• Taking a holistic approach to business improvement

Making the business case

• Analysing feasibility
• Contents of a business case
• Options
• Costs and benefits
• Impacts and risks
• Lifecycle for the business case