Overview of this ITIL® Planning, Protection and Optimisation Course

What you will learn

The ITIL® Planning, Protection and Optimisation course aims to impart the knowledge students need in order to create and implement a stable and reliable IT infrastructure in their organisation. The focus is on the key ITIL processes and other factors within the capability stream.

During the ITIL Planning, Protection and Optimisation course students gain an understanding of the following:

• Organisational maturity, structure
• Key processes, and their associated activities
• Important considerations for continual process improvement
• How the Risk Management processes works
• Technology and implementation considerations
• Service Management as a practice and how it creates business value

This certification is considered to be the leading qualification in IT service management and provides 4 credits towards the 22 credits needed to gain the ITIL Expert certification.

What is included?

The ITIL Planning, Protection and Optimisation course includes 30 hours of in depth, online, video-based training, revision modules, 2 practice exams and 6 months access to the course.

ITIL Planning, Protection and Optimisation Course Assessment

In order to earn the ITIL Planning, Protection and Optimisation certification, you will first need to study the ITIL Planning, Protection and Optimisation course, after which, you will need to pass the ITIL Planning, Protection and Optimisation exam. The ITIL Planning, Protection and Optimisation certification is an internationally recognised qualification.

Career Path Opportunities

The ITIL Planning, Protection and Optimisation course is suited for anyone looking to work in any of the following roles:

• Capacity Manager
• Availability Manager
• IT Service Continuity Manager
• IT Manager

ITIL Planning, Protection and Optimisation Online Course Curriculum

• ITIL (Intermediate) Planning, Protection and Optimisation
• Introduction to Planning, Protection and Optimisation
• Capacity Management
• Availability Management
• IT Service Continuity Management
• Information Security Management
• Demand Management
• PPO Roles and Responsibilities
• Technology and Implementation Considerations
• Exam Preparation