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Avaya Contact Center Select Implementation and Support

30 Hours
Online Instructor-led Training
USD 1399 (USD 2800)
Save 50% Offer ends on 30-Nov-2024
Avaya Contact Center Select Implementation and Support course and certification
214 Learners

About this Course

This Instructor Led course (iLT) is designed for individuals responsible for the implementation and support of Avaya Contact Center Select 7.0.

Delivered in a classroom setting with remote access to lab equipment, Avaya Contact Center Select Implementation and Support consists of a combination of instructor presentations followed by hands-on exercises performed by students. Students will have an opportunity to ask questions and participate in discussions during the lectures and lab exercises.Upon completion students are prepared to complete the ASPS – 5003 Avaya Contact Center Select Test.

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Course Description

Avaya Aura Contact Support online course get started with avaya aura contact center implementation. Avaya Aura Contact Support online course intention is to provide a foundation to implement role-based avaya contact center support credential.

Avaya Aura Contact Support online course will allow the participants to understand the benefits of understanding the avaya aura contact center implementation.

Avaya Aura Contact Support online course is ideally developed for any individuals who wants to specialize in Avaya aura contact center support. 

In the Avaya Aura Contact Support online training course, Uplatz provides an in-depth online training for the participants or learners to gain knowledge and able to detail avaya aura contact center support centers. Uplatz provides appropriate teaching and expertise training to equip the participants for implementing the learnt concepts in an enterprise.

Avaya Aura Contact Support online training course curriculum covers avaya aura contact center installation, support, CCMA client, VMware.

With the help of Avaya Aura Contact Support online course, the learners can discover:

  • Inhouse Terminology and concepts related to the Avaya aura contact center support

  • Know about image filing in VMware Vsphere host

  • Able to implement backup and restore with database maintenance utility

  • Able to understand software-defined secure networks

Uplatz provides an in-depth training to the learners to accelerate their knowledge and skill set required for an Avaya Aura Contact Support.

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Avaya Contact Center Select Implementation and Support

Course Details & Curriculum

Key objectives for this course include the ability to:

  • Describe the Avaya Contact Center Select, its components and the integration requirements and configuration with IP Office.
  • Set up the Avaya Contact Center Select (after configuring the IP Office) including all needed components.
  • Describe how to use the Ignition Wizard, understand User and Data provisioning and the administration of supervisor and agents in modifying configured data.
  • Recognize on how to use the reporting features of the Avaya Contact Center Select.
  • Describe the Multimedia functionality in the Avaya Contact Center Select.
  • Understand ACCS Scripting with the Orchestration Designer, the Sample Applications and Variables.
  • Recognize the different methods for maintenance and troubleshooting, get familiar with the database and its backup
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Career Path

Aura Contact Support online certification course with the help of expert professionals training is recognized across the globe. Because of the increased adoption of the avaya aura contaAvaya ct center concepts in various companies the participants are able to find the job opportunity easily. The leading companies hire avaya aura contact support considering their skill of mastering avaya aura concepts. Avaya Aura Contact Support online certification course is known for their knowledge in managing avaya aura contact support system. After pursuing Avaya Aura Contact Support online certification course the participants can become as an avaya aura expert, contact center support, contact center administrator and can pursue a wide range of career paths.

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